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Handmade vintage wool rug from Fine Estates

Oriental Rug Cleaning reviews in Baltimore

  • A
    BORHANI RUG CO
    Excellent customer service. We purchased hand made Persian rug for our dining room from Borhani Rug. They are wonderful! They picked up our Persian Rug and cleaned it and returned it and placed it back in our dining room centered and looking beautiful! We had our rug cleaned and added Scotch guard for added protection.
    - Carol B.
  • A
    SHAMROCK CARPET & UPHOLSTERY CLEANING
    It was excellent.  I know I was happy with the price.  They were very good on quality.  They were punctual.  I would absolutely use them again.  They did a very good job.  There was one worker that came and he was fine.
    - Dianne W.
  • A
    SHAMROCK CARPET & UPHOLSTERY CLEANING
    The rugs were collected, cleaned and returned. The owner agreed to keep the rugs a few extra days because we were having hardwood floors installed. When the rugs were delivered, they helped me roll them out. The rugs looked great. we are very pleased and will definitely use this company again.
    - Vivian B.
  • A
    Main Street Oriental Rugs
    I have used them for 25 or 30 years. I have always had a good experience with them. We had a flood in our area and he had the rugs off the floor and ours were fine. I would recommend them. I've always taken my rugs to them and have always been satisfied. He had them at another office when the flood hit.
    - Paul and Nancy G.
  • A
    DULKERIAN'S PERSIAN RUG CO INC
    I had a oriental rug that a cat urinated on, and it was really beyond redemption. They could have just cleaned the rug as I asked and charged me an arm and a leg, but they told me that it really wasn't worth it. He showed me some beautiful used Persians that were extremely reasonable, and let me take it home to try it out. What I paid for it would probably have been slightly more that what it would have cost to clean and repair it. I wish I found this place years ago! Mr. Dulkerian and his staff were extremely personable and knowledgeable. Would definitely use them again.
    - kathleen s.
  • B
    Cunningham's Rug Cleaning
    I hired Cunningham's to clean five rugs for me. All my interactions with the staff were pleasant and professional, the rugs came out well, and the pick up/deliveries happened when arranged by friendly and helpful people. However, I had some challenges communicating with the company. When the rugs were picked up, the driver was unable to measure all the rugs and told me I'd be contacted with a final price as soon as they were inspected. I also asked about edge repairs to one of the rugs. After not hearing from Cunningham's for a few business days, I called them, received the pricing for the cleaning, and reiterated my request about the repair. I heard nothing for a couple of weeks, and then learned through other channels that my rugs were ready for delivery. I called to verify this and arrange delivery, which happened as scheduled. I never heard anything about the repairs (which were not done). I also had to remind the delivery people of the first-time-customer discount I was promised (which was immediately applied when they called the office to confirm). This was surprising, as they were extremely responsive with a very-short-notice carpet cleaning job I hired them for.
    - Mark M.
  • A
    Kelly Green Club, LLC
    The results were fantastic. Hector was prompt for the appointment and completed the cleaning tasks in a timely fashion. Our rugs and sofas were rejuvenated after the cleaning. I was very pleased how Hector was able to get out all the different spots on the carpets.
    - M M.
  • A
    Cunningham's Rug Cleaning
    When another company was unable to clean my wool carpets, the technician called Jason, one of the owners of Cunningham's, and arranged for him to contact me. Jason called me almost immediately, and was able to arrange for Dean to come the next morning (!) to do the work. We were on a tight schedule, as the house was empty and our furniture was being moved the day after that, and I really appreciated Jason and Dean fitting us in on such short notice. Dean arrived promptly the next morning, checked everything out, gave me an estimate, and I authorized the work and left him to go to my own job. I felt quite comfortable leaving him there alone, with a key which I insisted he carry in case he locked himself out. That evening, I checked out the results. The carpets looked great! We have three rooms and a hallway, in two different carpets. A big water stain on one was gone, as was all the discoloration from furniture footprints on the other. I was super pleased with all aspects of the service. Cunningham's is also cleaning several of my rugs, and I will write another review for that service after the rugs are returned.
    - Mark M.
  • F
    Kleenize Rug Cleaners
    Oriental rug was badly stained in the middle after they cleaned it.  They claimed it is from a pet.  I have none.  The rug is ruined.  
    They did not call to inform me the rug now had a ruinous stain.  they just showed up with the ruined rug and expected payment.
    Avoid this rug service at all costs.
    - Kenneth J.
  • A
    Kelly Green Club, LLC
    The person performing the cleaning, Hector, was extremely professional and punctual. As he was cleaning the rug he described which products would work based upon the ingredients in them and how they would work as well. He performed the work diligently and seems to take great pride in his work. He laid out the rug, examined it, and then went to work cleaning with a large rug cleaning machine. Then, he went over any areas that seemed to deserve a second pass. Once he was finished the initial cleaning, he then applied a treatment to the rug that would prevent it from absorbing the urine as much in the future. overall the service was efficient, extremely professional, thorough, and well worth the money.
    - Nina T.
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Rug Cleaners in Baltimore

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