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Garage Door Installation reviews in Baltimore

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  • Contacted Provider name locked. via Angie's List after my old garage door opener stopped working. Provider name locked. contacted me within an hour after my request. He gave me suggestions over the phone to make sure that the old garage door opener was in fact not a Provider name locked. fix. Then he made gave me estimates about how much the cost to repair the old opener was versus buying a new one and having Provider name locked. install it for me. We opted to buy a new one, Provider name locked. made suggestions about openers that he found reliable, and we scheduled a four-hour window where his installer would contact me. Provider name locked. called right in the middle of the four hour window and arrived at my residence 15 minutes later.
    The installation took about 45 minutes after which Provider name locked. took the time to explain what he had done and demonstrated the features of the new opener. Really could not ask for a better experience. Highly recommend.
    - Daniel L.
  • I normally don't write reviews, but I wanted to take the time to let everyone know that if they have a garage problem, use Provider name locked. .  I moved into a new home and unfortunately the first night there we heard a loud pop in the garage.  The extension spring and safety cable broke.  I called Provider name locked. and they were near my home that day and said they could come by that day to do the repair.  Not only did they replace the spring and cable (and the matching one on the other side along with the pulleys), but Provider name locked. took the time to explain to me the ins and outs of garage maintenance.  He programmed the keypads for us, and then took the time to look over the other garage door (which was starting to crack, so he added a metal support, no charge).

    Provider name locked. was professional, prompt, courteous and helpful.

    While I hope to never have to use them again, if I have a garage problem, I will definitely use them.

    - Eric G.
  • I have a garage that belongs to a block of twenty such units, which is common in Baltimore. The door I'd inherited from the previous owner was in pretty bad shape: it was a wooden overhead-style door with windows in it that has subsequently been covered with aluminum panels. The glass was broken on all the windows and the door itself was falling apart, to the point where it would jump its tracks and jam about 15" from the closed position. 
    We made the call to Provider name locked. and someone came to the house on Provider name locked. 20. They looked at everything that we had and noted our needs (e.g. because of vagrant activity in the area, we didn't want a door with windows in it), and told us that they'd be emailing an estimate in the next couple of days. Fortunately I had the presence of mind to look in my "Junk" email folder, because it turned up there on the 22nd. I was a little taken aback by the cost (hence the "B" there), but there was a lot of work done that wasn't directly related to the door itself. I think I would have appreciated a little more breakdown of the work involved on the estimate, but this is a quibble, really. I called them back and scheduled the installation. The soonest they could schedule was August 3; I was told they'd be there in the morning, probably around 9:00. I was also asked to pay $500 as a down payment. This represented 1/3 of the total cost of the job and was noted on the estimate. They were able to take my credit card number over the phone. 
    The crew (of two--Provider name locked. and Provider name locked. ) arrived a little after 9. but they were apologetic; apparently there'd been a burglary at the company over the weekend and there was some confusion going on with allocating resources. No harm, no foul to me; I'd counted on their being around for the better part of the day anyway. They gave the area the once-over and asked if they could run an extension cord from my house (nearly 100 feet away), then got to work. 
    They worked steadily throughout the day, finishing late in the afternoon. They were to remove the old door, the tracks, the wood to either side of the door, the shingles over the header and cover it with new wood. When they took out the side panels, however, the header fell apart, so they wound up replacing that as well. They were not supposed to paint all the new wood, and they reminded me of this before they left. When they finished the job, they had me come out and review what they'd done, and demonstrated how to use the lock on the new door. I was able to pay using the same credit card (they'd kept the number on file), and merely had to sign the work order. 
     So, I got good, professional work without any weird surprises and at a reasonable cost. And when they left, they took everything with them--with the exception of a new garage door in place, you'd never know anyone had been there. Thanks so much! I can't recommend them enough!
    - Claude C.
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Garage Door Companies in Baltimore

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