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Furniture reviews in Baltimore

  • A
    Johnson's Piano Moving
    Absolutely perfect. Owner Ted was very easy to work with and scheduled us quickly. Team showed up on time, very efficient, courteous, and easy to work with throughout the move. Highly recommend this piano moving service!
    - Lisa G.
  • A
    Excellent service, competitive pricing, dedicated to getting the job done right, thorough attention to detail in both sales and installation, punctual, conscientious, hard working, and they really listen to customer concerns. We needed to replace four 20-year old Maytag appliances. Jarvis sales rep, Jimmy, showed me how to save money by purchasing all four appliances from a single manufacturer for additional rebates. He further encouraged me to wait until Jarvis had its Black November sale for more aggressive pricing. Jimmy also found and offered me a top-of-the-line microwave that���s a floor model that he could sell me brand new (ie., with all the warranties, etc) for less than the model we were considering. Jarvis not only excelled at sales but installation too. Their standard operating procedure is to send out a seasoned installer to the site and confirm that the appliances will fit properly as well as anticipate any additional materials or changes that might be needed to make the installation run smoothly. Well that didn't happen by mistake in our case. What really impressed me was how much effort they made to make up for this oversight and ensure that we would be satisfied. When the installers arrived, they realized that three of the four appliances would require special handling to fit and work properly. The microwave oven was much larger than its predecessor. The cooktop was smaller than the hole in the counter space, just like the previous cooktop. And the wall oven needed a higher voltage circuit breaker, a larger hole in the wall, and some wall tiles would need to be removed, cut and regrouted. The installers were resourceful and cooperative. They did the best they could and made everything fit and work properly. The wall oven, however, still needed a new circuit breaker, and the tile still needed to be cut and regrouted. The cooktop also used the same old plastic frame to fit on top of the counter. Kevin, CEO and head of installation, visited our home several times to order the parts needed, get the tile cut (note: we checked with several stores like Home Depot and Lowes who refused to cut the tile) correctly, and reinstall the tile to match its previous decor. He had to order a special new frame for the cooktop from California. He installed the circuit breaker and got everything done within a month, despite the heavy volume of sales from the Black November sales event. Jarvis did not charge us for any of this extra attention and service. (note: Best Buy told me that I would have had to pay an electrician to install the new circuit breaker as well as cut the tile and reinstall it myself. They don't do it.) We were very pleased with the conscientious way that Kevin paid attention to every detail to make sure that the job was done right. Jarvis clearly deserves a 5-STAR rating and I would not only recommend them to anyone, I would only use them again.
    - Steven H.
  • A
    Metropolitan Moving & Storage
    The move went exceptionally well at every stage of the experience. People with whom I spoke at the office were friendly and helpful. The estimator gave a very fair estimate and addressed all of my questions and concerns honestly and to my satisfaction. Items that Metropolitan's packer packed were handled efficiently. There was a lot to pack, including a great deal of framed artwork. Nothing broke as a result of his work. The movers were communicative and respectful of our things, and they worked VERY hard!. There were no unexpected charges at the end. I know of no one who likes to move, but Metropolitan Moving and Storage made the whole process as painless as possible. Highly recommended!
    - Robert B.
  • A
    Ade Furniture Company
    As I learned, Alan and his family have been in the furniture business for a very long time and he knew just how to solve the issue. He promised that the job would be completed that week and his price was very reasonable. I pieked up the chair today and my daughter and I are very pleased with the repairs. No need to shop. We recommend Ade and Alan for any project.
    - T C.
  • D
    I read several positive reviews about Dovetail (on Google, admittedly) and reached out to them to get an estimate on refinishing a mid-20th century dresser and armoire set I that were woefully out of style. The co-owner (can't remember his name, unfortunately) scheduled a date to come out and take a look. He arrived on time (good), gave me a heads up that the lead time to pick-up and work on the pieces would be several weeks (okay), and promised to send a formal estimate to the email address I provided. The email estimate never arrived (yes, I checked my 'junk' and 'spam' boxes), nor did a follow-up call to confirm. I sensed during his visit to check out our pieces that he wasn't really interested in the job. Regardless, I can't recommend this business.
    - Matthew H.
  • F
    Earhart Customs
    Earthart Custom was paid upfront on Feb. 7th, 2019. Thom Lambert presents as a very friendly, trustworthy, eagar worker. His work pictures show exceptional talent and beautiful work. He would constantly report that he was working on our furniture and that he was coming down to work, yet would rarely show up. He would show up for 1/2 hour at a time and leave after doing nothing. After months of this we got stern and gave a deadline. He showed up and did very little. We eventually asked to end our contract, pay for the minimal work he did and reimburse us the majority of our money. He agreed, apologized, but said he didn't have the money. So, we gave him the opportunity to finish the work, and he agreed. While we were away he said he was working non stop in our yard, but our neighbors said he was never there and sent pictures that no work was done. We asked again for our reimbursement and he never did, so now we are going to small claims court.
    - Pam s.
  • A
    Todd came by my house to look at a dresser that I thought needed repairs and he gave us his honest feedback that there wasn't much they could do to improve its condition. He said he could make some changes but it wouldn't make a big difference. He also gave us some tips on what we could do ourselves. We'll definitely call him again when we have other furniture restoration needs!
    - reed c.
  • A
    Begleiter Upholstery Repair & Refinishing Co
    We recently had two hand-me down side chairsupholstered by Begleiter's. Mr. Begleiter was extremely helpful and patient, while I picked the perfect new fabric from his large collection. Their craftmanship is remarkable and they even cleaned up the exposed wood portions of the chair. The result was better than we expected. You can't buy this quality anymore. These chairs will last for decades and we are so incredibly happy!
    - Elizabeth A.
  • A
    Excellent! The table and chairs are beautiful and we are so pleased with how they turned out! The quality of the work seems exceptional. We were very happy with the entire experience. Todd showed up at our home to view the table and chairs, sent us an estimate, and then came to pick up the table and chairs, worked on them for about 2 weeks, and delivered them back to us. Great service, very professional, punctual and responsive, quality work. We would highly recommend!
    - Betsy S.
  • A
    Sleeptime Mattress & Bedding
    Mr. Belsky at Sleeptime Bedding was so helpful! Customer satisfaction truly is his priority and that made our experience really great. We bought a high-riser, and 2 full sized beds when we relocated to Baltimore. The beds are so comfortable and have remained so 3 years we bought 2 more beds for our guest room and have only heard positive reviews so far. Thank you so much!
    - Leah B.
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Custom Furniture Makers in Baltimore

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