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A
"These guys did a great job of refinishing the floors on the second floor of our house. Just before they were scheduled to start, we asked if they could put oak boards" down in a closet that had a pretty rough old floor. They managed to accommodate our request for a very reasonable price. They were professional and hard working, and we are very happy with how the work turned out. The floors look great.

-Michael B.

N
"Numerous (6 or more) calls to the owner,
were rejected by her or her coworkers. Multiple attempts to speak to
regarding" our poor carpet installation and customer service were completely ignored.
lack of decency toward returning our calls and their poor carpet installation is a blight on the flooring profession.

-Brent D.

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Local Articles in Baltimore

Check Out These Green Flooring Options

If you're looking for eco-friendly flooring, research the composition of the flooring, as well as the adhesives and glues.

Wood floor alternatives

Consumers have many choices beyond traditional hardwood floors, including wood laminate and renewable sources such as bamboo, cork and even leather. Some alternatives look virtually the same as hardwoods.

hardwood floor in home
Flooring Sales/Installation/Repair

Got a floor that creaks and squeaks? Follow these helpful hints to silence your floorboards.

vinyl plank flooring in living room
Flooring Sales/Installation/Repair

Vinyl plank flooring can be a cost-efficient choice for active rooms in your home.

hardwood flooring in a room
Flooring Sales/Installation/Repair

One highly rated provider breaks down three common types of flooring and explains the pros and cons to help you decide which is best for your home.

hardwood flooring in a room
Hardwood Flooring Sales/Installation/Refinishing, Flooring Sales/Installation/Repair

There are so many things that can be done with old flooring. Here are some ways that it can be reused.

Inspiration & Ideas

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Angie's Answers

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From the wall street journal online:

"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"

My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated. 
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I agree with your choice - this is about the only product that can realistically, for a large room, be taken out and cleaned up after a flood and reused, thouhg carpet can be if you strip it into smaller pieces to carry wet, AND you have somewhere to wash and dry it - that is usually the problem. However, bear in mind it still has to be done within about 2 days or mildew/mold will grow on it, and may or may not be totally removeable. My personal preferences - mostly because their products are consistent, the joints stay snapped together, and they are not overly soft (a problem with cheap vinyls) are Pergo, Tarkett, Armstrong. Whatever you buy, be sure it can come back apart - some plank products are not made with a self-adhering contact glue in the joints that prevent you from taking it apart again, and some brands their snap design, while maybe better at preventing joint separation, cannot feasibly be unsnapped without tearing or breaking it off. Also, be sure whatever brandname and product line you choose it 100% vinyl (other than the urethane surface protective layer) - many vinyl floor products have paper or fiber cores or other water-absorbing components. Remember that, on concrete, since it wicks soil moisture through it, you till need a 6 mil vapor barrier under the flooring and positively sealed all around the edges to avoid the risk of mold growing on the underside of the vinyl.
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Agreed.  If you have existing cracking in porcelain you need to know the cause first.  I don't know of any reputable contractor that would dare install tile over existing tile.  Also, any manufacturer warranties for defects would be null due to improper installation.  Did the contractor offer this solution or did you ask for it?  The mear fact that he is agreeing to or offering it tells me you need to leave this guy for someone who knows what they are talking about before he does only half the job which will have to be redone in the near future, costing you more in the long run.

I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par.  The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right.  This floor could end up costing you double what it should if it's not done right.

Todd Shell
Todd's Home Services
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Flooring reviews in Baltimore

A

Rating
They recommended a source for flooring materials. When we visited the establishment the prices were very high. We checked with the provider and he was okay with our going to another source. This delayed the installation somewhat. . We got our flooring for less than half the price of the first estimate. The company came when we scheduled, worked all day and did a very nice job on the flooring. They were unable to complete the flooring in the laundry room because of a problem moving the dryer. although the installation looks very nice, there was a problem with three exposed nails at the top of the stairs. when I called they were very nice and promised to come out to fix the exposed nails and complete the laundry room flooring installation. Although I have reviewed the company the work has not been completed and I will complete the review upon completion of the work.
- Jeannine O.
B

Rating
I made an appointment for the owner to check the floor and confirm what could be done and that my voucher would cover it. (Full price would have been $400 for up to 200 square feet; I had a voucher for 50% off.) The owner arrived promptly and was helpful, friendly, and professional. We made the appointment for the actual work. A different person showed up, also very friendly and helpful. I believe he did the process just as it should be done, but I was a little disappointed with the results. The floor definitely looks better, but it still looks patchy where the previous finish had worn off, and there are still paint
Baltimore  Flooring Contractors Provider Name Locked
in a couple spots. (I did specifically ask about the patches and was told they would be fixed, and while they are a bit better, they are still quite visible. However, I may have had overly high expectations of the results.) The claim of minimal disruption is true; you can walk on the floor within hours, and there is no awful smell. The process is not a substitute for sanding or even buffing, but if your floor is in good enough shape that sanding isn't needed, this chemical process will return the shine. For that,
Baltimore  Flooring Contractors Provider Name Locked
seems to be a good company.
- Phoebe B.
A

Rating
I went to
Baltimore  Flooring Contractors Provider Name Locked
, because the ads with
Baltimore  Flooring Contractors Provider Name Locked
and
Baltimore  Flooring Contractors Provider Name Locked
cracked me up. I stayed because of the quality of the flooring and the responsiveness of my salesman,
Baltimore  Flooring Contractors Provider Name Locked
.
Baltimore  Flooring Contractors Provider Name Locked
was so helpful, and very patient as I and my friends looked at every type of flooring. I took home a couple of samples, and finally settled on Mannington Adura tile, which is a resilient tile of 75% limestone and 25% vinyl. It is easy on the legs, and neither it nor objects dropped on it will break. The man who came to measure the kitchen was so very helpful and professional.
Baltimore  Flooring Contractors Provider Name Locked
and
Baltimore  Flooring Contractors Provider Name Locked
(or K.C.?) arrived to do the installation, and they immediately set to work. They moved my kitchen table and a tall cabinet out of the room. They left the refrigerator in the kitchen, and only needed to unplug it and move it for short periods of time. When they realized how much underlayment was involved, they went to Home Depot to buy plastic drop cloths to try and protect my kitchen cabinets from dust. The amount of dust was unbelievable, but they kept the kitchen doors closed to try and minimize the dust to the rest of the house. The first day and part of the second was spent on removing the two layers of vinyl flooring and two layers of underlayment. The second day was spent on laying the new tiles. They did a fabulous job, especially considering that my kitchen has several challenges, such as radiators and a chimney bump-out. The grout line is thin (1/8th inch) which is what I wanted to define the tiles, but not be thick lines. I bought the 12 x 24 tiles, and they were laid offset, so the floor looks very interesting and beautiful. They even moved my 1940's era
Baltimore  Flooring Contractors Provider Name Locked
very carefully, and tiled under it to the wall. It had only been sitting on plywood, because none of the other contractors who had laid the previous floors wanted to deal with it. I had paid for four layers of vinyl to be removed, but when
Baltimore  Flooring Contractors Provider Name Locked
and
Baltimore  Flooring Contractors Provider Name Locked
were removing the layers, they said that if I removed all of the layers, the floor would not be level with the living room and dining room. I realized that they were the experts, and was guided by their recommendation. I called the office and spoke to
Baltimore  Flooring Contractors Provider Name Locked
and
Baltimore  Flooring Contractors Provider Name Locked
, and they are going to reimburse me for the labor charges for removing the other two layers which did not need to be removed. My house was built in 1929, and the kitchen was last remodeled in 1952, so I have all retro appliances and cabinets. This floor has updated the kitchen, but looks just right in the retro kitchen, against the white trim and cabinets, and soft green walls. This was a wonderful experience from start to finish. I can't say enough good things about the quality and service from
Baltimore  Flooring Contractors Provider Name Locked
staff. Their selection of flooring materials is extensive and of great quality. I never go to the big box stores when I am renovating, as I don't want contractor-grade materials. I want good quality materials that will last. When I am ready to carpet the hallways and bedrooms, I won't go anywhere else but back to
Baltimore  Flooring Contractors Provider Name Locked
.


- Kathy C.
F

Rating
I chose this deal because of the good reviews on Angie's List. The owner was very personable and communicated well before the job. The deal included labor and materials. If you chose to purchase the tile yourself, they offered an $80 tile allowance. I purchased some high end charcoal colored 12x12 porcelain tile. When he came to look at the job, he told me that I would have to pay extra for moving the toilet and the parts required for reinstalling it. He also told me that I would have to buy the grout. He specified unsanded grout. I bought Custom Building Products charcoal unsanded grout at Home Depot. I am a retired designer and have specified their products on residential and large commercial projects for over forty five years.
When he and his helper came on a Friday, I asked them if they were going to work on Saturday. He said that they were going to try to finish the floor in one day. They worked all day and finished in the late afternoon. They said it couldn't be walked on until the following morning, and took several days to cure completely, which I know was the case from previous experience. I looked at the bathroom from the door but did not go inside.
As they were getting ready to pack up and leave, I noticed a 12 foot scratch on the original 115 year old parquet floor where they had moved their equipment from the front of the dining area to the mats that I had put out at the back door to the courtyard. I quickly pointed it out to them. At first they denied it could have happened, then the helper tried to put some oil on it. I stopped him and said that it would have to be treated by a professional. The owner said that they had a professional wood floor refinisher and would send him out to correct it. Then I saw that they had not cleaned up the spots they left on the dark green deck floor and stairs and I asked them to clean it up before they left. He said, "Well, I'm not going to scrub it!" and took the hose and washed it. That didn't work and I haven't been able to clean it. I am going to have to have it refinished.
The next morning I went into the bathroom and found that the grout was uneven, ranging from black to light grey, there were lumps of dried grout on the surface of the tile at the back of the bathroom and there was grout powder all over my feet from the surface of the floor. The
Baltimore  Flooring Contractors Provider Name Locked
where the tile met the wall at the back of the bathroom was a mess and the charcoal color had leached into the white grout on the tile walls throughout. I got my cell phone and took photos and texted them to him showing him the splotches if dried grout, the uneven color of the grout lines and the sponge that was black from cleaning with water on only four tiles.
.From then on, I called, emailed and texted him asking him to come out and fix the problems. On only one occasion did he answer and tell me that he could come out and redo the grout, but I would have to pay him to do so. He also emailed me that he had talked to his refinisher and that he would call to make an appointment to come out. He didn't call, so I called him and made an appointment. He was supposed to come out last Friday evening, but didn't show up. All other attempts to communicate have gone unanswered.
I spoke to the technical support people at Custom Building Products. They told me that the problem was efflorescence and there were several things that could cause blotchy grout color: too much water added in mixing the grout, improper cleaning by wiping too soon and with too much water, improper mixing of the grout by not using the right amount of water, adding water after the first mixing (rehydrating), inadequate cleaning of the sponges. The installer insisted that he had followed proper procedure, but when I looked at the instructions, I saw that he was required to wait 2 hours to wipe the haze off the tile and seal after 3 days. I know he didn't wait 2 hours because he was working full time and was eager to finish and, needless to say, the grout was not sealed.
I researched what could be done to correct the grout color and found that, if the grout is not sealed, you can return the grout back to near it's original color through the use of a "grout stain", which is available from the manufacturer. As a matter of fact, Custom makes a grout product that guarantees even color. It is more expensive, but he didn't pay for the grout, I did. This is good information for anyone who wants to avoid this problem.
I explained this in detail because I feel that a company with the reviews I saw on Angie's List should maintain their reputation and correct an unacceptable outcome such as this. I am referring the problem to Angie's list complaint department in the hopes that they can accomplish what I have been unable to.
- JUDITH U.
A

Rating
He did an excellent job and we would highly recommend him to anyone. He was very thorough and fair in his prices and did excellent work.
- Charles B.
A

Rating
They did a great job! They came on time, were professional and sent nice people to do the work. They came at the last minute which was appreciated. Their pricing was very fair as well. The owner followed up with me afterwards as well, which was great!
- Carolyn C.
A

Rating
I liked their professionalism. They were very thorough in the estimate. They were prompt with coming out and they were on time. I did not go with them for the hardwood, due to the pricing being pretty high. I might be using them for a rug, since the carpet we liked they are able to turn into a rug.
- Eileen and Ralph W.
A

Rating
This was a long and difficult job. The 2 man crew sent by
Baltimore  Flooring Contractors Provider Name Locked
were extremely hard working under difficult conditions, and very professional in how all of the work was done. They moved every single heavy item around to get to all of the floor space, including a large workbench, metal shelving to the ceiling storing paint cans, washer and dryer, refrigerator and upright freezer. Everything got moved and replaced safely and carefully. This job was done in two different time periods at my request. Each time the work took about 2 days but their workday didn't end at 5 pm...it ended when they were at a place in the process that it was OK to stop. The first time it was after 7 pm and yesterday it was about the same time when the work was totally finished.
The new tile and carpet are installed perfectly and everything was cleaned up and ready to be used.
- Barbara H.

Flooring Contractors in Baltimore

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Zigi Home Remodeling

2718 Piscataway Run Dr
Odenton

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