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Baltimore Countertop Installers Reviews
I arrived very late because of horrible traffic accident of 695, and was surprised to see that he was still there. He said that the kitchen "was much more complicated that it looked". He went on to explain in very lengthy detail the scope and difficulty of the work to be performed.
It was quite obvious that he did not want anything to do with this job. Some of his more interesting quotes were "Just my ceramic guy makes $600 a day", and "Just to deliver the countertop would be $150". He said that I probably didn't realize how much things added up, such as "I have to move the refrigerator, I have to pull the
Every common sense item was explained as if I thought counter tops replaced themselves. I finally interupted him and pushed for a quote and he said "Maybe $1,500, but I can't really see this being done for less than $2.000" I replied that a price with a 25 percent margin of error wasn't acceptable, and that I wanted a written quote. As he was leaving I said, "Sir, you seem like an ok guy, and I know I'm a woman, but did you really think I expected you to kneel on my
I haven't heard from him since.
First, you know that you will be treated promptly with the utmost courtesy. Customer service is crucial to
In addition to customer service,
I love my new kitchen! It's better than what I imagined.
I highly recommend AES for any project that needs to be done. I would use them again if I needed additional work done.
AES also replaced my deck and built a bedroom under the deck. It is about 5 years old. We get compliments on the work and quality of the materials used.
AES also remodeled my downstairs bathroom by guttting it and adding a shower. This involved digging into the foundation. I have never had a leak and the bathroom is a fabulous guest bath.
The only negative is that the smaller jobs took longer than predicted. It was worth the wait because the work is so excellent. They are not the cheapest but they really deliver.
I would not use any other company!"
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