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Chimney Sweeping reviews in Baltimore

  • F
    This company never showed up on the date of the appointment that the owner scheduled with me for 1/17/19 nor did he or anyone from the company call me to explain why. When I called the owner (Ernie Eichelberger) the morning of 1/18 to get dome answers, he never apologized or gave me an acceptable explanation for not showing up or responding to the voicemail I left on 1/17. In my opinion, this company/owner is unreliable, irresponsible, and unprofessional!
    - Cheryl D.
  • A
    First we had an inspection and detailed report on what was needed. The configurations and materials were too old and worn and/or not up to modern specifications. There was definitely a safety hazard with regard to fire and to carbon monoxide. And much loss of heat up the chimney, rather than into the room. We already knew much of this to be true, and the inspector provided detailed photographs and measurements. The job took 2 men a week. They worked hard and continuously and were very considerate and pleasant - high degree of professionalism. The job is just finished, so cannot comment yet on how the fires will be.
    - Lucy A.
  • F
    PLEASE THINK TWICE BEFORE CALLING THIS COMPANY!!! The owner, Ernie Eichelberger, showed up on the scheduled date, but was over 2 hrs. early. He asked if it was okay, and I said since you are here okay, however, told him that I would have appreciated a phone call. He looked at what needed to be done and told me he would get back to me with an estimate. Waited a week without a response, so I called him. He apologized and told me he was so busy and he forgot. Promised to email me a quote. Never happened. I called several more times over a 2 week period. Same response. I will email to you. I even said; "If you do not want the job it is okay, but just be honest with me." His response "Oh no, I want the job." REALLY?? I honestly have never had an owner of a company treat me so shabbily. I have waisted two weeks of my time and have a tilting metal chimney which really needs to be repaired.
    - Marian L.
  • A
    The technicians did a thorough inspection and determined the chimney didn't need cleaning. They explained a repair that was needed and provided an estimate for the repair. I have not done the repair yet as I don't plan to use the fireplace soon. The price is high for an inspection but it was explained ahead of time that if a cleaning is not required you still pay the minimum fee of $150. A detailed inspection certificate was provided. The technicians were friendly and professional.
    - Cindy C.
  • A
    McDowell went all out to help me--a new client. I was stood up three times by other chimney inspectors and faced a looming final deadline to meet the chimney inspection/repair requirements for the sale of my house. I called McDowell after hours with a plea to fit me into their schedule. I left messages for 5 other companies as well. None of them called me back. McDowell's staff called me as soon as they opened the next morning (7 AM) and worked to get my issues discussed at their morning meeting. We sent a flurry of emails back and forth and they provided advice so that I could meet my deadline, and found me an open spot on their roster. I am extremely grateful that they took the time to find me answers in such a timely fashion. I would definitely do business with them in the future.
    - Frances H.
  • A
    Yaniv was friendly, efficient, and did a high quality job while keeping my house very clean. He gave me some DIY tips so I could maintain the dryer vent and save money in the future. He was very responsive to my phone calls. I would definitely hire Dapper Ducts again for these and their other services.
    - David H.
  • A
    I called several chimney sweeps to have an inspection and cleaning done. This business was not only the most affordable, but they were able to come out within 24 hours. They explained everything thoroughly and helped me to understand something that is rather foreign to me. Very professional and thorough, I would hire them again in heartbeat and recommend them without fail.
    - Theodore M.
  • F
    These crooks didn't even do a full inspection and came back saying we needed a new liner, fire box spray coating and a few other items. Called several of their competitors including the company in Carroll County he used to work for and they confirmed we were being scammed. DO NOT hire this joke of a company.
    - Sharon F.
  • A
    The technicians redid the bricks so that you couldn't even tell they were repaired. It looked beautiful. They put in a new liner in the chimney and waterproofed it. They redid the inside of the fireplace to bring it up to code and put in a chain that easily opens and closes the flue. It looks so good and easy that I may decide to use the fireplace again. They redid the pipes in the basement so the fumes from the boiler and hot water heater went up the chimney in the correct way. There had been water damage and they corrected the damage and closed off the hole in the wall (foundation) and made a bigger hole in the correct place so that everything was up to code. They were polite, efficient and worked very hard to get the work done in the promised two days. I have interviewed many companies and found this company to be straight-forward in telling me what they would do and didn't try to tell me they were giving me a "good deal." Rather I feel they gave me an honest estimate on what needed to be done and didn't try to pressure me into using their company. They did give me 10% off because I was an Angie's List customer. What company to use was a hard decision for me because I knew nothing about chimney repair. Because so much of the repair was inside the chimney I couldn't tell what they had done. Based on my experience I feel they did a good job. I don't have a picture of the repaired chimney but it looks great--better than it did before the bricks fell. If someone wants more detail I can copy exactly what they did from the invoice. Also, maybe the company can show a picture of the finished product. Since it is summer time I haven't had any experience using the chimney but will let you know how things work out during the winter.
    - Tema F.
  • A
    Arrived on time. explained what they do. laid out drop clothes over a area. Had at it. one guy brushed while another vacuumed. They took extra time with trouble spots. Took photos of the chimney walls. Priced up the repairs I would need. Pulled the drop clothes without a spill and were gone. Great service.
    - albert w.
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Chimney Sweeps in Baltimore

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