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Cell Phone Service reviews in Baltimore

Real People ~ Real Reviews ~ Real Results

  • They don't offer FIOS in Baltimore city. I love Verizon, so I have cut back my services with them. I am paying $15 for the landline and $45 for WIFI. I get lost while on hold. The service is good. I stayed on hold for over an hour one time. They could manage incoming calls in a more timely manner. They are awfully expensive, but so is everybody else. Once I have an appointment scheduled they are on time and they do good work.
    - Nancy W.
  • I've had T-Mobile before and they were not as good as my current service provider. It's not as good for the rate. There were failure times which is not good. The service itself was okay. It was what I used it for. The only thing I had was trying to find someone who I could get the minutes from, if not you had to put your credit card in to order minutes and I don't like putting my credit card every time I order minutes. They were very good as far as talking to a person.
    - Doris G.
  • Sometimes the internet stops working; this is due to weather, power outages or even GIC (Ground Induced Currents) resulting from solar flairs.  Versions automated service is really cool... computer voice actually trouble shoots and fixes the problem without having to wait for a human.  I like it!
    - Bradley W.
  • They are okay. I am not a big fan of AT&T but I got a unique product they provided basic service. Every now and then you can't get cell phone service one of their towers having problems. I think they are little bit above average, but generally you get reliable service. I would use them as I have no alternative.
    - John S.
  • It's for people on disability. They gave me a phone at a discount. It was big because I'm blind in one eye. They were good when I started with them, they were nice. They called me about my bill and said I missed a payment and after three times I said something is wrong. When they called the third time I told them to take their phone back. They cut the phone off and I am going to pay it off and be done with them. The weekends, holidays, after a certain time at night it's free. I never used up all of my minutes and they didn't rollover. Then they called me and told me that I don't get anymore free minutes. Then they went from $25 to $55 a month. I kept it for over a year. It was a nice service when it started but then it went bad. The customer service was bad.
    - Charles R.
  • Received $200 gift card after a few months of service.  Initial set-up is costly.  First bill is very high because it is like paying two bills at once.  Monthly bill runs about $201 for 3 high definition black boxes.
    - Shawna J.
  • I have been having problems with them because I think it's the fact that I'm in the Baltimore area where Verizon is dominant and AT&T doesn't have access to their own towers here until I subscribe to Verizon or a different carrier, I'm going to continue having this problem. I didn't have this problem with an AT&T phone in Front Royal other than the mountain problem which was interfering with the signal from time to time wherever you are driving. $52 a month is outrageous! That is without any service for the voice mail or text. That is extra. The plan I have includes 5,000 in talk minutes and unlimited night and evening weekend minutes. I was using my cellphone a lot because I did volunteer work where I used it. I did a lot of work at home instead of at the office so I was talking to clients all the time. Since I moved to Baltimore and not doing that kind of work, I don't use that 5,000 minutes a month like I used to. I use about 300-600 minutes probably. I just haven't changed. I don't get very cheap service on cellphones other than these very, very limited phones. I can get down to $30 a month, maybe. I am overpaying for what I use. I don't text anybody and I do leave voice mails from time to time and send a photo to a relative. They are almost nasty when I deal with them.
    - Dennis B.
  • The way that I use T-Mobile is I buy $100 worth of minutes once a year. My phone is only for emergency calls. I don't like to yak on the phone because at my job I talk all day, so when I get home I'm done! T-Mobile have got locations all over the city - in fact, when I swapped phones, that was where I went to get some advice on which phone to swap to. I've got a simplified phone that doesn't have internet and all the other stuff on it. It is basically for if I get in an accident or run out of gas. The network is good: I've never had a failed call or a dropped call. I have a purpose for the phone and they fill that. Anytime I've had to call in they've been more than willing to help me correct any mistakes I've made in trying to get it refilled. I even had a card onetime that I had bought, and for some reason the card wouldn't work. Basically, they took me through the whole process and said the card had been used before - even though I just bought it through the store - and I was able to take it back to the store and get it replaced.
    - albert w.
  • The service provided by TracFone Wireless Inc is very basic and one of the cheapest available, which is why I chose them. You buy batches of minutes, and they carry over if you don't use them. You can buy minutes at Wal-mart or the grocery store or online. You get the same service as other companies, although you pay extra for international if you want to do that. I don't get dropped calls, and I just have voice and texting. I believe they've started to have smartphones but I don't have one. The phone does have a camera. I like TracFone because they are reliable and they are cheap.
    - Jeremy E.
  • Their customer service is decent, I guess its probably better what I have dealt with from other companies. I can get through to a person and they take care of my problem solved. I occasionally get dropped calls but I live in am area that has strong reception so I don't usually have any problems with that.
    - Stephen D.
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Cell Phone Companies in Baltimore

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