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Sewer Cleaning reviews in Austin
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Provider name locked. called before driving here, and was prompt and honest. He checked our toilet and the water flow, replaced a valve, and picked up a new toilet at Home Depot, after recommending a good brand. I ordered it from Home Depot for him to pick up. It was installed right away, he checked a few other things and answered my questions clearly. He had a great attitude.
- Caroline P.
I checked Angie's list for a plumber who could help me with my problem. And I needed help that day. After a few calls, I got a very nice response from Provider name locked. Plumbing. They would be sending someone out before 1pm. I received a call from the technician, Provider name locked. , about an hour later to let me know he was on the way. He was very pleasant and helpful, given such an unpleasant situation. My sewer clean-out wasn't available (as it was under a deck), so Provider name locked. worked with me to come up with a different approach, which involved pulling the toilet that had originally overflowed and getting to the sewer line that way. Provider name locked. was careful to make sure his equipment was not damaging anything in my home. After running the snake down into the sewer line for a good 45 minutes, he determined that it had to be a problem with the line that would be handled by the city. About that time, he also hit the obstruction. After removing the snake and his equipment and resetting the toilet, Provider name locked. called the city for me to explain the problem. I believe because the reporting of the problem came from a plumber, it was taken much more seriously and considered to be a severity 1 issue that had to be addressed immediately. I'm not sure I would have received the same response if I had made that call.
I felt I was charged a very reasonable fee for the work Provider name locked. did, and when we talked about dealing with the city, Provider name locked. provided additional contact information in case I ran into any problems and needed him to talk with the city again. Luckily I did not, but I'm very thankful to have called these guys and had such a good experience.
- Julianna K.
The job was extensive and the tunnel under the house looked like something from The Great Escape. They replaced all the rotted cast iron. The tunneling took the most time. The pipe replacement took only a day, which we spent at a hotel since the water had been cut off. The tunneling took like 5 days. Total time for the job was 10 days.
All has been flowing well since the job was completed. Provider name locked. and Provider name locked. and the crew were great and I would recommend again.
- Mike W.