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Mattress Store reviews in Austin
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We purchased a queen size Provider name locked. -tex signature et mattress, box springs, and protector. Prices were comparable with other places we looked at. We were impressed with the salesperson's knowledge and helpfulness. He phoned us within two days to schedule the deliverly date and time.- Josephine L.
Provider name locked. on 290 and Mopac applied a Satinsafe product on my mattress that did not work. It could have been applied incorrectly. I now have a huge stain on my mattress that Provider name locked. won't help me with. I have sent in all the forms, papers, receipts that they have asked for, but they don't return my calls. I have been in the store 5 times asking for help. The girls give me more numbers each time to stop by. Most of the employees at Provider name locked. have left the company, so most of the numbers don't work. Now, I have a stained mattress that should have been cleaned by Stainsafe 3 months ago. Stainsafe offered me one day to come over to look at it, but that day they offered I was testing students and I could not leave school to meet them. I offered for them to come the next day but they refused, telling me they couldn't help me for another 3 months. I expected better customer service from Provider name locked. .- LINDA S.
Salesman, while giving the usual sales pitch, was knowledgeable about the various brands and options. We negotiated both price and additional items vital to preserve the warranty (i.e., the waterproof mattress cover). MF also delivered the same day with professional movers and rebated the delivery fee.- JOHN G.