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Hardscaping reviews in Austin

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  • We hired Provider name locked. . (Contact Provider name locked. 512.750.0779) to do a backyard project for a total cost of $27,593. This contract was signed on 4/22/2015. At the time of signing the contract, we paid him $3800. We paid them additional $3900. They did some work in the beginning. This work consisted mostly of digging up the back yard. Our sprinkler system also got destroyed as a part of this initial work and has been unusable for last 3 months. No work has been done for over 6 weeks because Provider name locked. keeps on insisting for more money without doing the work that they have already been paid for. As a part of the contract, the company was required to have full insurance for which they charged $1693. We do not believe they ever purchased this insurance as they have failed to provide any proof of insurance even though we asked for this repeatedly. They were also supposed to cleanup
    up on a daily bases but our backyard is a complete mess w1th dug up rocks and dirt all over the place. The work that has been done is also not per the CAD drawing that we had agreed to. Provider name locked. keeps on promising to do some work but never delivers. For example, he was supposed to provide an updated CAD drawing but has failed to do so. He also does not respond to emails or phone calls.
    We also files a complaint with Better Business Bureau but the business did not even respond to the complaint.
    - Harish A.
  • Provider name locked. and her team were a dream to work with! We reached out to Provider name locked. for a bid on re-building our patio due to some flooding/drainage issues, and also to make it into an outdoor living space. She was very responsive and had great ideas on how to solve our water problems while also transforming our boring backyard into something really beautiful. 
    You can tell that Provider name locked. really cares about the quality of her work and we could not be happier with the results. She is a kind and professional person to work with, and our communication before and during the project was fantastic. She took care of every detail and we are still in shock at how quickly it all came together. They started on time and finished the whole project in less than 2 weeks. Her crew was amazing and worked so hard all day, every day - while also leaving everything in perfect shape and cleaner than they found it. We will definitely be doing future projects with Provider name locked. and the Provider name locked. team!


    - Adlai M.
  • He totally understood what I wanted. I Provider name locked. the design. They laid it out. We made minor adjustments to the layout, and then they built it. They were excellent workers. Excellent job! Beautiful. Can't say enough good about the provider.
    - Roxann J.
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Patio Pavers in Austin

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