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Gutter Installation reviews in Austin

Real People ~ Real Reviews ~ Real Results

  • I contacted the provider through Angielist's messaging system, indicating that I would like some changes to the gutters they had installed. As I have a very uncommon name, I didn't think they would have any difficulty locating my records. However, I received a response asking me for my address and phone number. Granted, my phone number certainly could have changed in the intervening years, but it seems extremely unlikely that I would have taken the gutters with me if I moved. They did manage to find my information and call me to set up an appointment. However, I later got a call cancelling the appointment, and indicating that I could instead send photos. Since they should already have my records and all of the related measurements, even that didn't seem necessary, but I obliged. I emailed a photo of each downspout and an explanation of the changes I wanted. I was expecting that I would receive a quote within a few days, or that if what I had sent was somehow unclear that I would receive an email or phone call with clarifying questions. However, I have not received a response of any kind. I wouldn't expect a bid for such a small and Provider name locked. job to take this long, nor would I expect them to be overwhelmed with work right now. More likely, they don't think such a small job is worth their time.
    - SARAH B.
  • Owner Provider name locked. was very helpful with modifying the standard plan to help me reduce the physical presence of multiple downspouts in the front of my house.  Metal roofing really sheds water, so more than five were needed, and he suggested I replace a few of hem with rain chains in the front of the house.  I love the look, and he matched the rest of the downspouts to my limestone rock so that overall, for a two story home,  I got a great color camoflage and nice highighting of my beautiful roof with aluminum along the edges.
    The crew was great!  fast, polite and super professional.  They did my whole house in 6 hours!!   The rain chains look like art and I couldnt be happier.
    - Lisa S.
  • The installers were pleasant timely, efficient and clearly experienced in their trade.
    It appeared the gutters would satisfactorily correct the problem.  However, the appearance
    of 2 side-by-side angled 6 inch downspouts at our entryway was a serious eyesore.
    We contacted the owner, Provider name locked. , requesting a correction.  He personally came to our home to
    assess the problem.  We agreed the appearance would be substantially improved by
    changing the design and color of the lowest part of the two downspouts and positioning
    one above the other close to the side of the dwelling instead of one angled outward.
    Provider name locked. installed the improved design himself on a Saturday morning.  
    A few nights ago we had our first rain, very heavy for about 50 minutes.  The gushing Provider name locked.
    that used to attack our entry sidewalk was diverted by the gutters to our lawn.  The 6 inch gutters
    successfully transported the voluminous Provider name locked. and resulted in beautiful white caps along our decorative
    splash block that Provider name locked. correctly positioned for us.  Also, the next day, instead of puddles at our front door and
    surrounding area, it was all dry.  What a success!
    We are most impressed with Provider name locked. and the quality work on our home.  He clearly has great interest in
    satisfying the customer and has the experience and skill to accomplish it.
    Thank you Provider name locked. .
    - CAROL W.
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Gutter Repair Contractors in Austin

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