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Flooring reviews in Austin

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  • Provider name locked. and Provider name locked. were great to work with. They helped us pick a very cool tile, and Provider name locked. did a great job of figuring out how to get the tile laid. Both of them are very professional and very helpful. 
    Their installers were talented, neat and professional. Tiling is a messy business, but they left the worksite very neat and orderly every day. 
    The tile we chose was 24" x 48", which is a very large tile. The condition of the concrete slab required that the floor be leveled before laying the tile. They must have done a great job, because the tile floor is perfectly flat! 
    Overall we are very impressed with Provider name locked. , and would not hesitate to recommend them for any hard flooring.


    - Thomas W.
  • The final result looks great!
    The communication from Provider name locked. , Provider name locked. , and Provider name locked. was consistent and always timely. I always felt like I knew where we were at with the project. We had our floors demoed on a Saturday, the installation started on a Monday and the tile and grout was in by Friday. Rain held up the baseboard installation but they had them in and painted by the following Wednesday. There were only two small hiccups along the way but Provider name locked. and Provider name locked. always managed to have the issues fixed and put our minds at ease. We had a few complicated installation spots... our bathroom and the surround of our stone fireplace but Provider name locked. , the installer, was amazing. Provider name locked. has decades of experience and it shows! He was even able to smooth and level out a spot where tile had been slabbed into our foundation so we didn't have to undergo a very expensive process to jackhammer it up and pour new slab in the area. 
    I feel very confident in the installation and know it will last for years to come.
    - Michael S.
  • Note:  We bought our own tile and grout. 
    Pros
    Worked very fast
    Punctual
    Cons
    Tiles are uneven.
    Scratched the walls and cabinets with belt buckles or equipment. 
    Shoe smuge Provider name locked. all over the walls.
    Splattered the grout onto the baseboards, doors and walls, then, tried to rub it off and scratched the doors. 
    Splattered mortar on the base boards and cabinets and did not clean it. 
    Rinsed out their dirty buckets of cement ON THE FRONT LAWN.  Cemented the lawn and killed the grass.  
    The grout was purchased by us, it was black in color.  The grout after they finished was white!  I believe they used dirty buckets that tinted the grout a totally different color. 
    Drinking on the job. We showed up in the middle of the day one of the workers was drinking a beer.  
    We voiced our concerns at the end of the job and he only to be offered a $75 discount.  
    Note: This person is a broker.  He did not oversee any work.  AND The team installers supervisor was there only once.  NO OVERSIGHT.  
    This has been a hard lesson to learn. I do not recommend they tile installer. 
    He gave no guidance of tile, grout and thin-set (mortar) to buy. 
    Despite our concerns, he was really quick to want to get paid. 

    - Liza A.
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Flooring Contractors in Austin

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