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Fireplace Repair reviews in Austin
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Provider name locked. showed up at the scheduled time and graciously worked around the paint crew that had shown up unexpectedly. He probably spent about 2 hours to complete both tasks and had to climb on the roof twice (during the dropping temperatures). He gave me good information and advice on schedule for future chimney cleaning and dryer vent cleaning. All work was completed and he left everything cleaner than when he arrived. Provider name locked. was able to work me into his schedule on short notice AND during the busy winter weather. I not only appreciate the work he did, but also appreciate that I now feel safer using my fireplace knowing he inspected everything. I definitely recommend his services and will refer friends and family as well.
- Diane M.
Our chimney really didn't need cleaning as we don't use the fireplace. However, in an attempt to locate the source of a progressive odor in our house and having already had the air ducts cleaned, I wanted to have the chimney checked for water leaks or other possible problems. The provider was immediately available and arrived within an hour of my call. He was friendly and pleasant, but couldn't find any explanation for our odor problem and admitted that there was very little in the chimney to clean out. I didn't have high expectations of solving the odor problem, but I did expect that everything would be left clean. So, I was unhappy to find a circular soot Provider name locked. on the carpet in front of my hearth where he apparently let the vac hose end fall.
- Janelle M.
Before arrival to the house Provider name locked. kept in contact with us regarding the appointment time to let us know they would arrive as promised. However on the day of the appointment when they completed the job before us early they called and asked if they could come early.
Upon arrival they introduced themselves and explained what they were going to do.
They were careful to spread a blanket on the floor so not to make a mess.
After they installed the logs and made sure the fireplace worked properly. They then addressed any questions and concerns we had about using the fireplace.
Both young men were very nice, patient and courteous.
We will use Provider name locked. should the need arise again.
- Martha Becky R.