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Austin Deck Company
Austin Deck Company
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$900 for $1000 Credit Toward Western Red Cedar Deck InstallationMember price $900.00 Original price: $1,000.00.
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Deck Cleaning reviews in Austin
Real People ~ Real Reviews ~ Real Results
Provider name locked. answered call promptly and came by the same day to give us an estimate. He came by the following day to power wash and prep the deck. The second day he and an assistant applied the first coat of stain in the morning then returned in the afternoon to apply the second. The results were excellent and fast. We will look no further in the future for deck refinishing.
- Phillip C.
Provider name locked. applied too much pressure to the boards when stripping the original stain off and the entire deck has now been dug into and is uneven and scuffed all across, and there are also parts of the deck where he didn't remove the old stain. As a result, I now have a deck that is in horrible condition. I was home during all of the process and at certain times I went out to inquire if he was using too much pressure to remove the stain and he assured me that he had being doing this for 20 years and that my deck would look great when he was done. I am appalled at the condition of my deck and have attempted to discuss it with him however rather than taking responsibility for the damage he insists that I am the one that caused the damage and he did his best to fix my mistake. I left him a voicemail stating that I had a few other people came take a look and they all agreed that it was an unsatisfactory job and needed to be rectified. He claims to have come to my home to talk with me but insists I wasn't home, even though I was there all day. He decided to leave a note in my mailbox saying the deck was in horrible condition prior and I was the one who caused the damage to my deck, and that he did what he could and it happens all the time. After receiving the letter in my mailbox I called him again and asked him to bring another person from his company out to take a look at the deck because I wanted to work with them to try and find a solution together to fix the deck. He informed me that he was there was no one else, I'm a one man shop. After discussion he did bring another gentleman out to my home who seemed very professional and did say that the deck was in poor condition and explained that cedar was a soft wood and very hard to work with. They offered to sand my deck down that day and attempt to fix it but they also weren't sure if it was going to work and wanted to test a few spots first. I told them that I would like to get a few other deck builders to survey the damage and to find out what the proper process would be to fix the damage to the deck. Provider name locked. was unwilling to do this and proceeded to again tell me that I am the one that caused the damage to my deck and that it the last communication I have had with him.- Jeffrey G.
All the work went really well. Creativity was used in building the decks and the pump housing. The workers were self motivated. Provider name locked. worked very hard to meet my individual needs and work with my schedule. The price was unbeatable!
I will definitely use them again.
- Cathleen P.