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A
"He was punctual, technically gifted and extremely neat. He was cordial and engaging but put the task at hand as the first priority. Everything has worked perfectly" and we are enjoying the new fireplace with the remote. Couldn't have asked for a better, and more price effective experience.

-carla B.

A
"Honest, courteous and competent. I had a leak on my roof at the chimney. The first roofing company inspected the leak and gave me a bid for several thousand dollars." Then I contacted
and they came out, fixed the leak and did not even charge me. I will definitely use this company again in the future.

-Charles M.

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Local Articles in Austin

How to Avoid Chimney Repair Scams

Scams lure homeowners via solicitations, door-to-door sales pitches and ads offering too-good-to-be-true prices.

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Chimneys

If you have a wood-burning fireplace, be sure to have it cleaned and inspected regularly to reduce the risk of fire. But be careful who you hire because chimney-repair scams are common.

Parts of your chimney
Chimney Repair

Here are the basic components of a chimney. Be sure to ask your contractor for details about any special consideration in your chimney's setup.

Angie's List
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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Angie's List
Chimney Repair

Being aware of these chimney maintenance items can help prolong the life of your home's chimney.

Regular inspections and chimney cleanings can help prevent costly repairs and dangerous creosote buildup. (Photo courtesy of Angie's List member Alexander B. of Summit, N.J.)
Fireplaces, Chimney Repair, Chimney Sweep

Industry experts recommend an annual inspection and cleaning as needed, generally every year or two depending on how much use the fireplace gets.

Angie's Answers

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Most all professional chimney sweeps now utilize the National Fire Protection  211 Standard for chimneys, fireplaces , Vents and solid fuel-burning appliances for chimney inspections, which determines when and whether he has to access the roof.

There are 3 levels of inspection  The most commonly performed are Level 1 and level 2  are listed:

Level 1            Done as Annual Inspection

                      Routine cleaning of the flue

                      Direct replacement of a similar appliance

Level 1 inspection is recommended for a chimney under continued service under the same conditions with the continued use of the same appliance.

IN A Level 1 inspection, your chimney service tech should examine the *READILY ACCESSIBLE portions of the appliance and the chimney connection. HE will be looking for basic Soundness of the chimney structure and flue as well as the basic appliance installations and connections. HE will also Verify that  the chimney is free of obstruction and combustible deposits.

* Readily accessible Means that no special equipment is required to gain such access, ie.Ladder

 

LEVEL 2            Upon sale or transfer of a property

                       After an operating malfunction or an external event is likely to have caused damage to the chimney

                        Addition or removal of one or more connected appliances, or the replacement of an appliance withone of a different type, a different input rting or a different efficiency.

                        Prior to relining or replacement of the flue lining

 

Level 2 insp. are required when any changes are made to the system. Changes can include a change of Fuel Type, changes in shape or material in the flue,Replacement or addition of an appliance of a disimilar type, input rating or efficiency. Building fires, chimney fire or other seismic events as well as weather events or obvious construction defects would be indicators that a level 2 is warranted.

 

Level 2 includes everything in a level 1 PLUS the *Accessible portions of the chimney exterior and interior including attic, crawl spaces and basements. it addresses proper clearances from combustible in accessible locations.There are no speciality tools required to open or access doors, panels, or coverings during a level 2 insp.  The level 2  insp should also include the visual inspection by video scanning equipment or by other means in order to examine the internaql surfaces and joints of all the flue liners inside the chimney structure. No removal or demolition or any permrnantely attached portions of the chimney or building structure or finish shall be required in a level 2 insp.

*ACCESSIBLE means if you can get to it with special equipment do it but you dont have to take apart anything for said access. Use of ladders and cameras just no demolition.

 

LEVEL 3  SEE NFPA 211 STANDARD FOR DETAILS

 

***THE REAL ANSWER to this question lies with the accessibility of the top of the chimney and roof type.  Most professional sweeps want to examine up close the top of the chimney for cracked masonry crowns , which is very common, Flashing issues, top view down flue, and for prefab chimneys to insp the condition of the Chase cover and cap.

Note that the use of a special tool (ladder) to gain access to the chimney is under a level 2 inspection, which can be additional costs since it is a much more thorough inspection.

It is possible to sweep and do a level 1 insp. without accessing the roof. 

 

Also most professional sweeps have equipment that allows us to sweep the chimney with a rotary system that is operated from inside at the fireplace opening and achieve a much better cleaning than pushing brushes down from the top and without getting on the roof. We also video scan the flue from the hearth so the homeowner can be a part of that inspection or "chimney-oscopy". They see the live action of the top of the chimney and conditions that exist inside their system so when they get their report they know they are not some stock pics that could be used to sell repairs but the actual pics of the conditions they viewed in their system. And we do not have to access the roof.

If the chimney access requires multiple ladders or is a "brush with death", there could be extra cost, and the sweep would make an onsite decision regarding the ability to safely reach the top of the chimney or have to use a lesser option of binoculars or rely on experience to determine whats going on up top based on visible symptoms,  if access is too dangerous or not possible.

 

So don't discount a sweeps knowledge or ability on whether he gets on the roof or not. Check him out on referral sites , company web site, credentials, training and experience. Get referals and check on liability insurance and you should be able to find a sweep that can meet your need. If you are in North Carolina check us out at ClassicChimney.com. For the last 25 years we have been sweeping and inspecting chimneys, certified formerly by the CSIA for 15 years and current member of the NC Guild. give us a call  9197822879

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Chimney Repair reviews in Austin

B

Rating
Our chimney really didn't need cleaning as we don't use the fireplace. However, in an attempt to locate the source of a progressive odor in our house and having already had the air ducts cleaned, I wanted to have the chimney checked for water leaks or other possible problems. The provider was immediately available and arrived within an hour of my call. He was friendly and pleasant, but couldn't find any explanation for our odor problem and admitted that there was very little in the chimney to clean out. I didn't have high expectations of solving the odor problem, but I did expect that everything would be left clean. So, I was unhappy to find a circular soot
Austin Chimney Repair Services Provider Name Locked
on the carpet in front of my hearth where he apparently let the vac hose end fall.
- Janelle M.
A

Rating
Perfect! Great bid, professional owner who checked on job and his staff often. Professional, experienced staff who were punctual, polite, implemented all aspects of the project and cleaned up every day. My neighbors were also delighted with the crew who were very cognizant of the debris that may have flown into their yard. They made sure everything was cleaned up. The owner took the time to take pictures of my roof to show me current state and what his plan was. He also took the time to explain to me what he was going to do and when the materials arrived showed me what those materials were and how they were being used. I appreciated the educational aspect of this project! This company has taken care of 3 roofs in my neighborhood and we all have been very pleased.

- Rose Marie M.
A

Rating
I have use
Austin Chimney Repair Services Provider Name Locked
previously and
Austin Chimney Repair Services Provider Name Locked
is responsive, fully explains what he feels is required, gives a reasonable price for the work and has very good workmen. The work took 3 days and clean up was done at the end of each day. The foreman was responsive to questions and comments.
Austin Chimney Repair Services Provider Name Locked
and his workers definitely give their best and will use again in the future.
- Karen L.
A

Rating
It went well. The serviceman came when he said he would and was able to figure out the jigsaw puzzle of cast iron fireplace pieces and fit them into the correct fireplaces.--Each fireplace was different. It wasn't as easy as it may sound. He also installed the new metal back to the cast iron insert since the original fire brick was missing. I was happy with the work. I was charged the minimal service fee. Again, these are nonfunctional fireplaces and are for looks only.
- Laura M.
A

Rating
They were on-time, quick and efficient. Price seemed a little high for such a "quick and easy" fix on the chimney flue but time is money and they were in and out.
- CECILIE E.
A

Rating
It turns out
Austin Chimney Repair Services Provider Name Locked
isn't just about concrete! After a great experience with the foundation and floor for our new addition, we turned to
Austin Chimney Repair Services Provider Name Locked
and his team once again for help completing our project. This time we needed some help caulking the new exterior siding with a 15 ft gable eave, a second story 13 ft gable eave and all new siding on the chimney. I was going to do it myself but it turned out to be just too big a job and I'm not great with heights. But for
Austin Chimney Repair Services Provider Name Locked
and his team, it was no problem! They were able to come out the next day and knock it out in a few hours. It looks great and at an unbeatable price!
Austin Chimney Repair Services Provider Name Locked
's team were punctual, polite and professional. And they left nothing behind but a well sealed house! Thanks guys for helping get our project back on track!
- Garry T.
F

Rating
Update 1/2/14 - After reading the review by the owner and being threatened by
Austin Chimney Repair Services Provider Name Locked
the manager, I have decided to change my review from a B rating, to an F rating. This is largely due, to the way the owner
Austin Chimney Repair Services Provider Name Locked
has conducted himself with me professionally. I was unhappy with the contractor because they never finished the job and posted that in a previous review. Since then,
Austin Chimney Repair Services Provider Name Locked
, the owner, has been making disparaging remarks on the internet and sending me numerous threatening emails (many of which I consider threatening) since I posted the initial review. The owner of the company has also posting ridiculous, unwarranted, and unsubstantiated comments attacking my character to other websites all over the internet. Fellow consumers, unless you want to potentially deal with a situation like this, I recommend to consumers that they stay as far away from this business as possible.

I have to say, what crap of a response that was by the company owner. I don't expect perfection from a contractor, but I don't know of any client I have ever worked for where you could do part of the job and expect to be paid in full. If the owner of
Austin Chimney Repair Services Provider Name Locked
is reading this, understand that your company's internal issues are not your customer's problems. It's not my fault your secretary failed to schedule your employees and/or order the proper materials. No one from
Austin Chimney Repair Services Provider Name Locked
contacted me for weeks, and I was forced to bring in someone else because you never finished the job. That's the problem with contractors. They want to be paid, but they don't want to finish the job and/or take shortcuts. How dare you suggest that part of the job was a "throw in" in addition to the other work. You wrote it up on the work order and were charging me for it. That doesn't make any sense.

Your contractors were out at my house 3 times, trying to figure out what to do. Even after 6-7 weeks, they never ordered the materials needed and came unprepared to the job each time they showed up. I've wasted a great deal of time with your company without getting the job being completed. So please, don't sit there and suggest that I was the problem here - you people know what I've told here is the truth. Stop implying that your shortfalls are the customers problem simply because you don't want to take responsibility for what happened. I was a military combat officer for over 20 years. If I let a soldier die on the battlefield because I didn't prepare for the task at hand, what would I say to the parents - "I'm sorry that I let your son die needlessly because I was didn't have my priorities in order and chose to be ignore the situation?" Take control of your priorities and you won't have any of these problems.

Fellow consumers, I suggest you stay far away from this company. If anyone has any questions regarding this review, please feel free to contact me.

Regards,

Austin Chimney Repair Services Provider Name Locked
Tamel




The company replaced the chimney flashing without a hitch, it was good work and they completed the job to a high degree of quality and without hesitation.
The repair on the side of the house did not happen. The company explained that they had a problem getting the materials. 6-7 weeks went by the repair and the company never ordered the materials needed to finish the job. I received a call from the manager, as well as the owner, and they did apologize for the delay. They both explained that there were some internal issues with an employee who messed up the scheduling, wasn't productive, etc. At that point, I informed them I had hired another contractor to finish the job and we agreed to reduce the cost of the entire job to about $250.00.
Although this happened, I don't believe this is a bad company, it was just an unfortunate situation. But based on what happened, I do support the ratings I've given the company and think it's an honest review. All in all, I would probably use them again if I needed it.
- John T.
A

Rating
We called
Austin Chimney Repair Services Provider Name Locked
and made an appointment for Tuesday.
Austin Chimney Repair Services Provider Name Locked
came on time to check the roof, found the source of water leak and fixed it right away.
- Shirley K.

Chimney Repair Services in Austin

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4:11 Service Co

PO Box 1054
Round Rock

512 Renovations

4701 Honey Bear Loop
Round Rock

A+ Instant Repair Service

9410 Newberry D.r.

Aardvark Home & Yard

4301 W Wm Cannon Dr Ste B150297
Austin

Absolute Chimney Experts

5419 Montview St.
Austin

Ace Roofing Company

9705 Burnet Rd
Austin

Advanced Remodeling

9104 FM 812
Austin

Alcantara Service

17646 Loch Linnhe Loop
Pflugerville

All Service

123 Lone Oak
Seguin

AllConstruct, Inc

P.O. BOX 722
Manchaca

Allstar Chimney Sweep

6055 Doctors Park

AMERICAN CONSTRUCTION

6851 FM
Georgetown

ANYTHING AROUND THE HOUSE HOME REPAIRS

10421 Old Manchaca Road
Austin

ATX Handyman

744 West William Cannon Dr
Austin

ATX Remodeling Pros

11411 Research Blvd
Austin

AUSTIN HI-TECH RESTORATION

111 RAMBLE LN
Austin

Austin House Calls

11754 Jollyville Rd
Austin

Austin Jones Ent. LLC

13119 Green River Trl
Austin

AUSTIN RENOVATION

613 CACTUS FLOWER DR
Cedar Park

Austin Scenic Restoration

2028 Kaiser Drive
Austin

AYB masonry services

p.o box 2717 austin tx 78768
Austin

Best Austin Handyman & Remodeling

1108 kramer lane
Austin

Bexar County Contracting LLC

405 Winterfield Dr Unit 104
Hutto

Black Diamond Masonry & Stone

P.O. Box 1002
Liberty Hill

Black Slate Construction

2600 Cebo Cv
Austin

Blaker Restorations & Remodeling INC

3630 Cheyenne
Round Rock

Boyd Construction Co

3119 watercastle Ct
League City

Brennan Enterprises Inc

2100 East Randol Mill Road
Arlington

Brick Magic

3030 Nech Ranch Rd
Granbury

Cain Construction & Carpentry

15019 Big Falls Dr
Leander

Capitol Chimney Service

411 Windsor Ln
New Braunfels

Castle Roofing

1707 N. Mays
Round Rock

Cedar Park Concrete

10609 Settlers Trl
Austin

Cedar Park Handyman

1525 Cypress Creek Rd
Cedar Park

CertaPro Painters of Austin

8711 Burnet Rd
Austin

Chimney & Wildlife Specialists

5706 E. Mockingbird Ln
Dallas

Cornerstone Roofing

106 Elizabeth Dr
Horseshoe Bay

Cotham Construction Services & Roofing

201 S Lakeline Blvd
Cedar Park

Craftsman Roofing Services, LLC

1003 Adventure Ln
Cedar Park

Crone Remodeling

421 Leisure Lane
Cedar Creek

CUSTOM STONEWORK

90 YORK CREEK RD
Driftwood

Danny's Flooring & Remodeling

270 Over Hill Rd
Bastrop

Design Space Color

12113 Metric blvd
Austin

Diehr Masonry

10215 Rocking Horse Rd
Austin

Dietrich Quality Design

PO Box 1331
Cedar Park

DreamScape Design

8760-A Research Blvd
Austin

Ferguson Remodeling & Construction LLC

651 N Us Highway 183
Leander

FIEDLER ON THE ROOF

12325 LIMERICK AVE
Austin

Gideon Cofty Construction

3307 Zinfandel Ln
Leander

Good News Roofing

PO Box 5017
Georgetown

HACKER'S ROOF REPAIR

1705 CRICKET HOLLOW DR
Austin

Handyman Connection- Austin

223 W. Anderson Ln.
Austin

Handyman for Hire

2207 Frontier Trail
Round Rock

Handyman Team

11900 Hamrich Court
Austin

Heart of Texas Chimney Service

6808 Lost Valley
Austin

HFA Builders LLC

1000 Howell Terrace Place
Round Rock

HOME ACCESS MADE EASY

11325 Chatam Berry Ln
Austin

Hunter Services

1313 Mockingbird
Leander

Infinite Exteriors Construction Company LLC

7301 RR 620 North Suite 155-162
Austin

Integrity Contractors & Developers LLC

15201 East Freeway
Channelview

J&T Stucco and General Contractors

4131 Spicewood springs
Austin

J-Conn Roofing & Repair Service Inc

7302 Elm Forest Rd
Austin

J. B. Concrete Services

9500 W. Parmer Ln.
Austin

Jarhead Construction Co.

P.O.Box 173
Cedar Park

Jason The Mason

Round Rock

JC ROOFING

9400 W Parmer Ln
Austin

Jim The Happy Handyman

14400 Sawyer Ranch Rd
Dripping Springs

JP Construction

4018 Shavano Dr
Austin

KENV, Inc. Ken Vaughn, General Contractor

10912 Preston Trails Dr
Austin

Keto Roofing

136 main place
Euless

Kirby Painting

12403 Mellow Meadow Dr.
Austin

L Nelson Remodeling

6800-132 Westgate Blvd
Austin

Legends Roofing

9536 Tarleton St
Dallas

Lonestar Air Duct & Chimney

PO Box 2091
Bastrop

Masada Roofing Inc

1208 Oak Shadows Cir
Austin

Mason Man

13422 Anderson Mill Rd
Cedar Park

Maverick Construction

17906 Linkview Dr.
Dripping Springs

McAdoo & Sons

21509 Cheery Hollow Dr
Leander

Millco Contracting

1416 Lisa Rae
Round Rock

Morales Handyman Service

5613 Spring Meadow Rd
Austin

Mr. Handyman Of NE Austin & Georgetown

2508 Williams Dr
Georgetown

Mr. Handyman of NW Austin

1700 Bryant Dr.
Round Rock

Mr. Handyman of South Austin/Lakeway

9901 Brodie Lane Ste 160 - 230
Austin

My Chimney Cleaning

11126 Jollyville Road Ste C
Austin

Native Traditions

375 Shaw Ln
Killeen

Nature's Own Pest Control

8711 Burnet Rd.
Austin

Noah's Ark Carpentry & Siding Inc

303 Hickok St.
Round Rock

NUSSEL CONTRACTING LLC

PO BOX 151842
Austin

Pacific Renovations & Home Repairs

10508 Plains Trail
Austin

PARKER'S HOME REPAIR

6204 LYNN LN
Leander

Pro Star Construction

1115 Pine Portage Loop
Leander

Prodigy Roofing

4500 Steiner Ranch Blvd
Austin

Quality Handyman Services

8011 Niles Cove
Austin

Ranch Carpentry LLC

PO Box 4202
Leander

REL Rodriguez Brothers

105 Oak Arbor Trail
Dale

RepairMyRoof4Less.com

19141 Stone Oak Pkwy
San Antonio

reyes multiservice

1101 N Georgetown St Apt 1502
Round Rock

Secure Roofing

1611 Alamo St
Houston

Shipwash Contracting

13383 Amasia Dr
Austin

SIGNATURE EXTERIORS

12445 Alameda Trace Cir Apt 816
Austin

Silverlining Chimney Sweep

1703 FORT GRANT COVE
Round Rock

Southern Strong Roofing

2100 Southbridge Pkwy Birmingham Al......
Austin

SpawGlass Contractors

1111 Smith Rd
Austin

Stephens Roofing & Remodeling

16272 San Pedro Ave
San Antonio

STOCKTON BUILDERS INCORPORATED

6507 JESTER BLVD
Austin

StoneCoat

4401 westgrove Drive
Addison

Storey Construction, LLC

6633 E Hwy 290
Austin

Storm Guard Austin

12885 Research Blvd
Austin

TD Services

Interstate 35
Kyle

The Express Handymen

PO Box 1522
Pflugerville

Tinsley Roofing & Remodeling

420 Auburn Park
Selma

Top Hat Chimney Sweeps LLC

12407 US Highway 290 E Ste 5010
Manor

Total Construction

2008 Brushy Creek Road
Cedar Park

Trusted Restore

12407 N MOPAC
Austin

Vanwhy Construction

3407 McCall Ln
Austin

Veteran Construction Solutions, LLC

710 Belmont Drive
Georgetown

VJ Remodeling

7006 Crosswood dr.
Austin

WF Remodeling

603 Caballero Rd
Leander

Wilson Roofing

217-A South Commons Ford Road
Austin

Wolfman Chimney and Wildlife

961 Brown Rock Dr
New Braunfels

Woods Construction

20 Skyline Drive
Martindale

Wright Brothers Roofing

7901 Flintlock Cir
Lago Vista

Zebra Custom Paint and Remodel

1710 Prairie Hen Cove
Austin

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