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Carpet Installation reviews in Austin

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  • Very easy process.  Met with Provider name locked. beforehand for informative consultation.  Great to work with! Installation was quick and easy.  They even sent flowers to say thanks!
    - Melanie C.
  • When we went into Carpet Stop we had very little knowledge about laminate flooring.   The people who work there were extremely helpful in educating us and helping us to make a decision.   It took us four visits to make a final decision but every salesman was patient and we never felt rushed.  We're very pleased with the flooring we purchased and the service at Carpet Stop.   When we're ready to replace our carpet we'll be back.
    - Janie S.
  • Awesome onsite crew - professional - punctual - worked hard, and addressed details.
    This was "loose Provider name locked. " or "fixed/glued" linoleum panels. The initial installation was fast and clean, and most importantly - looked great - initially. After a couple of months concentric 'ripples' began to appear in the kitchen tile. They came out and suggested that the "cutting down the glare" from the kitchen windows would eliminate the 'ripples.' Really. Since that time - we can see that the glue was improperly applied in that the manufacturer calls for a figure 8 application of glue, rather than the wide arcs that were applied and are now PAINFULLY apparent.
    We loved the tile - very stone like - until it molded to the waves of the glue underneath. Now it just looks like plastic flooring. 
    Very nice people - but at this point - very unhappy with the result. Unless M&G choose to rectify the improper installation - we'll do it ourselves - and make sure anyone who asks knows why. Nice or not - and unfortunately - not the results for which we were paid, and a less than sufficient response when they came to sing and dance about removing the 'glare' from our windows to 'eliminate' the problem.' The problem was an improper installation. We're happy to work with them to rectify it - but their onsite song and dance indicates they want us to just go away. We have. And so should you if you're thinking of M&G for your flooring needs.
    - Ronald W.
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Carpet Installers in Austin

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