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Large Appliances reviews in Austin

  • A
    I cannot say enough great things about Dahlia and Robert and their service. After our contractor backtracked on installing appliances even though he had promised he would do it, we were desperate to get the appliance working. The contractor had promised 1 week without a kitchen and it ended up being over 2 and a half months. We had to cook all meals in crockpot or microwave in the living room and clean dishes in the bathtub or outside. When the contractor said he would not install, I called 15 different companies to try to get the appliances installed as quickly as possible. All of them except for OBY had 1-2 month to get out to us. Dahlia could hear the frustration in my voice and talked me through the prices and process and fit us into the schedule within 3 days. She was professional and pleasant and assured me it would be completed timely and professionally. When Robert arrived, he was extremely professional taking great care with the appliances, flooring and counter-tops. He installed everything and we finally had a working kitchen! His prices for the work was fair. He won't be the cheapest but you will have a hard time finding a more professional, competent and friendly guy. Highly recommend their services and will use them in the future!
    - Angie N.
  • A
    BCL Services LLC
    We have a small hotel (Hotel Eleven) with both commercial kitchen and a wine bar so we have a whole gambit of used restaurant and bar equipment. Some are very old. BJ Levensailor has come out 3 or 4 times over a 2 year period and solved problems, fixed equipment, resolved equipment that I purchased used that initially didn't work at all, and keep us operational when we needed it most. He's a good guy that knows what he is doing and I'd like to recommend him to others because he's a small independent contractor that gives great value and service.
    - Mark V.
  • A
    Sears Outlet Hancock Mall
    They sell chipped stuff, a little scratch on it, and you get it for about 40% off. I have bought from them for a long time. I like their price. The people are helpful. Their selection, in my case, they only had one unit that was available to meet my needs. That was fine, it was the unit we were looking for. Their selection changes from day to day. The salesman was great, the selection could have been better. They delivered exactly when they said they would.
    - Clarence H.
  • A
    It went extremely well.  I liked their price most.  They were having a special sale for Veterans and they compounded the savings. I ended up getting them for almost 1/2 price. "A's" all the way down.  I will continue to use them for appliance sales.
    - Earnest C.
  • C

    It broke twice. We put a lid on it and did not drop it, they finally said we did not drop it. We think between the suction of the hot and cold is what did it. They did not take that, but it is what happened both times. We also purchased a dryer from them. We have had decent response with them.  It took some time to get in line with being responsive. They should be more responsive to how the customer thinks.

    - DON J.
  • F
    Bought a fireplace from these guys during a home remodel.  They installed the flue incorrectly so that it was capped at the attic rather than running all the way up through the roof.  When informed of the error it took another two days for the fix to be scheduled.  They totally whiffed on that appointment, leaving my wife home all morning waiting for nothing.  Then they show up later that day and don't announce themselves but just climb up on our roof while my wife is home with the baby.  Completely indefensible service - and nothing close to an apology from the company.
    - William B.
  • A
    Wilson AC & Appliance
    He was very kind and professional. As he was checking things out he told me what the least of the problem could be and what the worst scenario would be and told me what the cost may be so could make an informed decision. Don't lose him! I was contacted the night before to confirm the appointment. Then josh called letting me know he was on his way. He got here 15 minutes later! Outstanding maintenance and customer service! ?
    - Tom H.
  • A
    Pro "Fit" Appliance Installation

    Don and his worker did a great job functionally and aesthetically on all three appliances even though they were not easy jobs. 

    The original installers could not install the oven because  the oven was too deep.   Pro Fit moved the gas connections so the oven pushed in flush with the cabinets.

    The hole for the cooktop was borderline too big so Pro Fit anchored all four corners to make sure the cooktop did not shift and show the previous hole edges.

    The previous installer did a very poor job of connecting the microwave vent.  He used the existing vent, cut it and tried to get it to work on the new microwave by taping it to the wall.  The microwave damper flap would not open correctly and the tape job allowed multiple leaks.  While Pro Fit was on the job doing the cook top and oven they gave us a bid for the microwave repair.  Unlike the previous installer they had all the  parts and tools needed and did a superb job.

    All three appliances look great and are functioning as expected.   Don was polite and competent and a pleasure to do business with.

    - Jean-Marc E.
  • A
    Wilson AC & Appliance

    We did a 2 phase approach...had them remove the old appliance and deliver the new, then install them a week later so that my husband could make cabinet modifications for the oven/microwave combo.  During the un-install/delivery phase, the guys were very helpful in providing suggestions & ideas for the cabinet modifications, and preparing us for a smooth install (like discovering the outlet to the microwave needed switched out).  During the install, the guys were very professional, were very kind about our handy work of the cabinet modification efforts, and made the install go very smoothly.

    - Branko H.
  • A
    Appliance Distributors of Texas Inc
    We originally purchased a washer and gas dryer at Lowes in Bee Cave,Texas. We needed to have the dryer converted to burn propane. The Lowes service team came out three times and were unable to complete the conversion. We were without a working dryer for a month. We returned that dryer and bought the same model from ADT. Appliance Distributors of Texas did the conversion in the shop before they brought the dryer to the house. The dryer has worked perfectly from day one.
    - Karen H.
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Kitchen Appliance Sellers in Austin

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