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Apartment reviews in Austin

Real People ~ Real Reviews ~ Real Results

  • I applied for a short term lease of 4 months at Provider name locked.
    Vista in May 2014. I made if very clear that I would only be here for 4
    months because I have accepted a job in New Zealand. We talked about
    this at length, the leasing agent even knew someone who had lived there
    etc. I agreed to a lease until September 12,2014 so we would be on an
    even month. When I stopped by the office to let them know we will
    actually be out of the apartment on August 25, 2014 in case they wanted
    to get in and get it ready for the next tenant, they claim I have to
    give 60 days notice. I feel I was very clear in my intent and in fact
    gave them 120 days notice. At no time did the leasing agent tell me I
    would have to repeat this notification. I feel this is a deceptive
    practice by putting a note in the lease requiring 60 days notice and not
    informing me that my very clear intentions did not serve this purpose.
    I am fine with paying through September 12, 2014 as the lease indicated,
    but I do not feel they are justified in charging me for an additional
    month and fees for breaking lease.
    I have done exactly what I told them I would when I moved in. I was
    very clear about what I needed and the length of time I needed it for.
    Their failure to note this on their end should not become my financial
    responsibility. If they needed additional notice they should have said
    so when I signed the lease. I repeatedly told them I would be leaving in
    4 months and that my new job started on September 1, 2014. My daughter
    was with me during at least one of these conversations and can confirm
    this.
    It even states on my lease that I am moving to New Zealand in September
    on page 2 of the on line lease application.
    - Julie C H.
  • With so little time to find movers the Provider name locked. company did an excellent job with such short notice of less than one week to move me from one location to another.  I will recommend them to family and friends for any of their moving needs. I feel very fortunate to have done business with them.  I am so please - moving can be so stressful and they took a load off me. :}
    - Gloria A.
  • The apartment complex is centrally located and having a garage is a plus.  It comes with drawbacks.  The buildings are older and the ACs, windows, etc are older as well.  This leads to higher than expected electric bills, and noisier apartments.  There is limited guest parking in parts of the complex.  
    My warning to all current and future tenants.  Force them to do  the initial and final walk through with you, and get everything in writing.  don't let them say, 'We don't do that.'  
    After I moved out, I was charged for cleaning the carpets and painting the walls.  They stated that there was a smoke smell in the apartment.   The priceless part of this is....I'm a non-smoker and was the only tenant.  I didn't do anything wrong.  They didn't say that I damaged the apartment.  They stated that if it costs them more than they expect to get an apartment ready that they pass the cost on to the vacating tenant.
    I fought the good fight on getting things resolved, all  to no avail.  They turned me in to a third party collection agency.  Rather than deal with the stress any longer, I 'settled' with the collection agency for half the charges.
    - Diane T.
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Apartments in Austin

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