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Taxi Services to Avoid

226

Top Rated Taxi Services

7

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Over 77 reviews for
Atlanta Taxi Services from people just like you.

A
"We find this company to be always clean, prompt, pleasant and efficient. The company must have a record of our trips in their computer because they know who we are" and where we live (and usually that we want to go to the airport) when we call (and that we like to use credit cards). We had tried several other taxi cab companies and this company is the best in our experience, so far!

-GEORGE A.

D
"It's important for me to make sure everyone gets home safely after our events, and I thought this would be a perfect solution to calling cabs for anyone in" need. When I booked the service, I was told that would be on hand as people were getting ready to leave and would keep giving rides as needed. After numerous cell phone calls, we found out that the team had parked in the rear parking lot without telling anyone they were there. By evening's end, since they got such a late start, provided only two rides home. When I called to voice my concerns after the party, I left several messages and was eventually able to talk with the organization's representative after several weeks. Ultimately, he refused to adjust the fee he charged my company regardless of my dissatisfaction.

-GIULIA B.

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  • We find this company to be always clean, prompt, pleasant and efficient. The company must have a record of our trips in their computer because they know who we are and where we live (and usually that we want to go to the airport) when we call (and that we like to use credit cards). We had tried several other taxi cab companies and this company is the best in our experience, so far!
  • It's important for me to make sure everyone gets home safely after our events, and I thought this would be a perfect solution to calling cabs for anyone in need. When I booked the service, I was told that Provider name locked. would be on hand as people were getting ready to leave and would keep giving rides as needed. After numerous cell phone calls, we found out that the team had parked in the rear parking lot without telling anyone they were there. By evening's end, since they got such a late start, Provider name locked. provided only two rides home. When I called to voice my concerns after the party, I left several messages and was eventually able to talk with the organization's representative after several weeks. Ultimately, he refused to adjust the fee he charged my company regardless of my dissatisfaction.
  • I hired Provider name locked. with Lincoln Town Car service from my home to the airport in June of 2013.  The driver showed up on time for the pick-up from my house, but the driver scheduled to pick me up at the airport on June 14th was nowhere to be found on the return portion of my trip.  The instructions I was given via email, was to expect the driver to meet me at the top of the escalator by baggage claim, holding up a sign with my name on it, which did not happen.  Several calls later to the company and then to the assigned driver revealed that she was late getting into the airport and had no idea how to find me.
    The entire point of paying a premium for this type of service is convenience.  If I am given instructions to expect a driver to meet me at a specific location, then that's what I expect.  I should not have to make several calls to the company to hunt down the driver, who was late for my pick-up. 
    Also, when I called the company to explain why I was not pleased with the service, the manager was argumentative, without giving me the opportunity to state my concerns related to service delivery failure in arrival time, or the type of car.  I might have used them again, had they listened to what I had to say, rather than argue with me over airport regulations for taxi services.  I did not hire a taxi, which is where we failed to communicate, given that their own emailed instructions clearly stated that I should expect to be met by a driver holding up a sign with my name on it at the top of the escalator.  I also expected a Lincoln Town Car, but was transported by a standard 4-door model vehicle.  Not exactly what I expected, or premium by any means.  Taxi service would be cheaper and probably far more reliable.
    In summary, I would not recommend this company and will find another reputable limo service for future business trips.
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Taxi Services in Atlanta

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