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Hvac reviews in Atlanta

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  • I have decided to write this review as I am officially fed up with paying to fix all the mistakes and horrible work Provider name locked. and Air Conditioning completed at my home.  The original project was completed in May of 2011 - at that time I was not an Angie's List member otherwise this review would have been posted much sooner.  
    A bit of history:
    The crew came out onsite and began replacing the hot water heater, installing a mastic seal and wrapping the duct work with insulation in our attic.  During this time, a Mr. Provider name locked. who was in charge of the crew, told us that the "fan" Provider name locked. had sold us would not be suitable for our attic and would only cause problems.  At this point in time both my husband and I asked him to wait while we tried to get a hold of Provider name locked. .  We called Provider name locked. 's number as well as the office all day and days after - we were told he was not in, on a sales trip, on vacation, anything but the truth.  We never spoke to anyone other than a receptionist.  On day two we discovered as they were drilling a HOLE in the side of our brick basement wall that the fresh air kit that he had "sold" us had NOTHING to do with the attic.  At this point it was too late and we just wanted everyone out of our house from Provider name locked. and Air Conditioning because from our point of view all they did was rip us off for $3000.
    Fast forward to November 2015 within the last 6 months...  We have had to replace the hot water heater as they gave us the bottom of the line model and installed rubber tubing in the lines.  The tubbing, due to hot water running through it, began to deteriorate and ALL of our hot water had an oily black sludge & specks in it.  How long have we been bathing, washing clothes, dishes, cooking, etc. with this problem?  I am pretty sure a hot water heater is supposed to last longer than 4 1/2 years.
    We have another company at the house (as I type - a Sunday with emergency fees tacked on to our bill) repairing the HVAC unit as we have no heat in our downstairs due to the "fresh air kit" that keeps shorting out the unit.  He is currently disassembling the fresh air kit as he informed us that residents do not install fresh air kits, these are installed in restaurants, bars, industrial spaces.
    We engaged with this company to help regulate the temperature in our house - nothing they did made any impact.  In 2014 we ended up installing a new unit to support the upstairs.  
    I cannot say enough bad things about this company to get my point across at how disappointed we were in the sales person, the service, the customer service during the initial engagement.  But the Provider name locked. fact that it is 4 1/2 years later and every time I turn around I am spending another $500 - $1300 to fix the problems they created and left for us.  Thank goodness I have Angie's List now as both my plumber and new HVAC companies have lived up to their work and the standards of Angie's List.

    - Courtney C.
  • I have a cracked furnace heating exchange, was told i need a new furnace as its over 20 years old. Very professional and quick service. Was shown the crack in the heating exchange via a camera. The technician was on time and worked quickly. 
    - zach W.
  • I chose Provider name locked. and Air from the list of approved contractors on Georgia Power's website to do a home energy audit.  The understanding was that Georgia Power would give me a rebate of half the cost of the audit.  The audit went well.  The technician had a bit of difficulty delivering the results of the audit but we eventually got the results.  The technician provided recommendations and gave us a quote for the work that he recommended.  We got a quote from a competitor for almost half the cost and they did a really good job.  The technician told us he would file the rebate form for us with Georgia Power but we still have not received the rebate check after five months.  I filed a rebate form for insulation installation in October and already received the rebate.
    - Stephen S.
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