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Home Security System reviews in Atlanta

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  • Provider name locked. was very professional and knowledgeable about the installation process, equipment, and pricing options. He initially came out and was able to quickly assess what could be converted from our old ADT system, and what the costs would look like.  He walked me through all my options, but did not upsell or push any unneeded equipment.  We used the AngiesList discount and he was able to provide a very competitive offer.  The install only took a few hours and was a very painless process.  He even relocated some existing equipment that was better suited to our needs.   The control panel Provider name locked. offers is very easy to use; I also really like that it interfaces with alarm.com - which from my own research seems to get really good review online for their app and web interface. 
    - Amanda S.
  • My daughter rented an apartment while going to Provider name locked. for her masters - she wouldn't even be there 24 months.  They knew it, we agreed to 10 months at the time be installed the alarm.   She ended up staying a total of 20-22 months.  We paid on time every month via auto pay, i.e., we were great customers. There was never even a remote Provider name locked. she'd stay longer than 22 months, maybe not even 10 months.  Therefore, we agreed to the terms of 10 months and they received special permission via a supervisor phone call while we stood in her new apartment living room.  She used it longer than we agreed to.  However, when we closed the account and moved her, they first tried to strong arm her into using it in her new location.  Which was impossible --- Rwanda.  Then they refused to close it stating it was a 3 year contract.  I've tried so times to resolve with the local Atlanta office it's not even funny. I spoke with their national office who was beyond RUDE.  No one can even offer me a supervisors name or number.  Smells like a boiler room/scam company with ZERO INTEGRITY.  Today, my daughter got a notice from a credit agency for $485.  I told them I'd report this to the STATE of GA and to social media.  Their reply was "I understand".  Frankly sounds like too bad to me.  GO TO ANOTHER ALARM COMPANY IN THE ATLANTA AREA.  There are a million.  don't set yourself up for SCAMERS.
    - darcy F.
  • When I moved into my home in August 2013, I signed up with Provider name locked. to monitor my alarm system. Flash forward August 2015, my house just sold and I will be moving into a high-rise. I called Provider name locked. to end the monitoring service and was told that I have a 3 year contract and would be required to pay the remaining balance even though the service was being cancelled. When I questioned the the three year contract, I was told they only make exceptions if you are moving outside an area of service. Since they are not able to service a high-rise, it seems that the exception should apply, but they were completely inflexible. Shame on me for not realizing that I had signed a 3 year contract. Sadly, I was told that many customers sign 4-5 year contracts. Consider myself lucky that I'm getting off so easy. 
    I am a serial mover and have used Provider name locked. at four other houses, but never again. The service was fine, but the way they choose to deal with customer contracts borders on being a scam. Informed consumers beware.
    - Steve D.
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Home Security Companies in Atlanta

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