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Recent Hair Salon Reviews in Atlanta

  • A
    Source Hairstyling Studio
    They have been excellent. I normally go to Marie and she is very good. I would highly recommend her and I will continue to go there.
    - shunte m.
  • A
    Three 13 Salon Spa & Boutique
    As a 90 year old client (for 26 years) the best description I feel like I am QUEEN for THE DAY every time I visit the salon. Talented, concerned, professional are a few of the words that come to mind as I type this. Leslie and her crew just great and Tony makes me feel much YOUNGER when he has completed my hair styling. The entire crew is focused on the satisfaction of the clients. See you in June!!
    - Loraine T.
  • A
    Denise's HAIRLOFT, LLC
    I first came to Denise 3 1/2 years ago for a SL consultation and I was very impressed with the plethora of knowledge she possessed. I was convinced on that day I was in the right place. I immediately called back after my test locks were installed to set up an appointment for my SL installation. I have been with Denise every since that day. I was looking for the “master” of the craft and that is exactly what I got. I am able to articulate the SL locking process to anyone. I have a better understanding of my locks and we have bonded with each other very well. If your looking for a consultant that is a cut above the normal, professional, knowledgeable, clean, dependable and growing hands. Look no further and book your appointment, you will NOT regret it. Don’t say I didn’t tell you so. Maria Grooms
    - Maria G.
  • A
    CuttingKings Barbershop
    Most of the time it/'s good and some other times they play the TV too loud but they were professional and friendly.
    - Curtis E.
  • A
    Jam Facials B Yond
    It went very well. For all of you who haven’t seen Jam facials b yond, you are missing out! She is an angel on earth! She is professional, kind, and simply the best. She was very attentive and listened to my skin concerns. My experience was very relaxing. I will be coming back for another one in a few weeks.
    - Evensia J.
  • A
    True Salon/Spa
    The guy I use, Jeffrey does an excellent job with my hair. I have recommended him and will continue to use him.
    - Sally W.
  • F
    Ici Paris Day Spa and Salon
    The management is lousy. My husband bought this for me for Christmas, he pays for the services and includes tip. He didn’t look at the gift card close and they didn’t put on the certificate gratuity included. I had to argue with management about this. I will never go back.
    - Ava W.
  • F
    Innovative Hair Designs by Marie Venter
    Marie Venter (Innovative Hair Designs) was referred to me by a friend of mine. I had never used her services before. My appointment was for Thursday April 30, 2020 at 5:00, at her 1-person studio located at 3189 Buford Dr; Suite 1339; Studio 40, Buford, GA 30519. I arrived at 5:00, and another woman walked in behind me. Marie came out to greet us, speaking with both me and the woman. The woman said she had an appointment at 5:00. Marie looked flustered, looked at her appointment book and said no, her appointment was at 4:00. My mom was with me, and told Marie she was interested in making an appointment for a Devacut with Marie as well, at some later date. She asked us both to wait about 45 minutes and that she would return. My mom indicated she did not want to wait to make an appointment, especially since I was there, on time, for my 5:00 appointment. Marie led the woman back, came out with her appointment book, and told my mom she could come in for a Devacut on Saturday May 2 at 2:30. My mom agreed. I waited until 6:15. After the other woman was finished, Marie brought me back. I showed her a picture of a beautiful hair color- natural roots blended seamlessly into a lighter blonder color at the length. I already had the dark roots, and already had lighter hair towards the ends, I just wanted a different tone at the ends. I told Marie I was well aware it would take a few sessions to achieve the look I wanted, and she insisted “no- I can do it in one”. Without even brushing my hair, she proceeded to foil it. She told me how she did hair for thirty years, and my hair would be a simple process for her. I asked her if this would compromise the health of my hair- she told me no, it would only be a little drying and to keep moisture on it. At around 8:30 P.M, my hair was still being bleached. She finally washed it out, and blew it dry without any products. Still slightly damp, I was horrified at the results. My hair was fried, and fully yellow. I asked Marie if this was the final product, and she said no. When I asked why she was bleaching my roots, she told me I had to trust her, that she knew what she was doing and that she needed all the hair to be one color before adding other colors. She had to bleach it again. So, my hair under-went an additional bleaching process. Finally, at around 11 P.M, she rinsed out the bleach, and put a toner on my hair. Unsatisfied, she put yet another toner on. Again unsatisfied, she put a THIRD toner on. Three toners later, she blew dry my hair again. The results were absolutely atrocious. I started shaking, and I asked her why my hair was breaking off. She told me it was natural shedding, and it was normal. My hair did not even move. Marie tried curling it, and I told her to stop, because I did not want her touching my hair anymore. My hair was a still damp, yellow, unblended mess. She told me I owed her $315, and I was about to refuse payment due to the condition of my hair. Since it was nearing midnight, we were the only two people in the building. I didn’t know her so, I hesitantly paid her out of concern for my safety. I paid her $200 cash and $115 on my card. Marie did not provide me with any type of receipt. Not for the cash, not for the card. Marie smiled and told me how jealous my friends would be, how I was a beautiful blonde, and how amazing I looked. My phone had been having issues with charging. It would only charge up to 1% when plugged in, and would not work when not plugged in. I had already ordered a new phone, but it hadn’t arrived yet. (It did arrive the next day). Not having a phone, I couldn’t call my mom, I couldn’t send texts, I couldn’t send pictures to let her know what was happening, or to come rescue me. I had to use Marie’s phone during this. My mom called Marie at 10:00 that night to see what was taking so long, Marie said it would be another half hour, and that I looked beautiful. My mom drove to the building at 10:30 PM, having to wait in the parking lot, since the building was locked, with no lights inside. At 11:00 PM, Marie let me use her phone to tell her it would be ANOTHER half hour. After paying Marie to get out of there, I immediately ran out and saw my mom waiting for me in the darkened parking lot. Her face dropped. She was horrified. I started sobbing and told her how much I hated it. Marie was in the background, locking up the building, crowing about how lovely I looked. My mom and I went home to assess the damage. My hair was breaking off in the car wherever I touched it. The slightest pull, and large chunks of hair would break off. When we got home, I applied coconut oil and argon oil to try and help my hair. I sobbed myself to sleep. When I woke up the next morning, I texted Marie at 8:20 AM saying how much I hated my hair, how damaged it was, how it looked nothing like the picture, and how I wanted a refund. Marie told me she would not refund me, and said that I decided I “simply did not like being a blonde” and blocked me. She is absolutely correct, I did NOT like being a blonde, considering I never even asked to be a complete total blonde in the first place! I asked for a different blonde than I already had on my ends, with more subtle blending up to the darker roots I had (and wanted to keep). And she blocked me after one text?! This is how she handles unhappy customers? I was not abusive, I simply told her the results were unacceptable. Naturally, my mom texted her to cancel her appointment and to discuss me receiving a refund, and Marie blocked her as well, with no response. Then, I called Marie on our home phone, knowing that Marie would not recognize the number. She answered, and I asked why I was being blocked and that she ruined my hair. She told me that my hair wasn’t finished yet, and she needed to put even more toner on it. I countered that the color wasn’t even the issue anymore, the state of my hair was. It was broken, frizzy, dry and lifeless. She told me “goodbye” and hung up. (We have this conversation recorded). Marie then texted my friend who referred me, telling her I was an awfully rude client, and how amazing her work turned out. Marie then called my friend twice to tell her how awful I am. My friend agreed that my hair looked awful and said that to Marie, so Marie blocked her too. At no time did I permit Marie to discuss me, my hair or the sad results with anybody, especially with another one of her clients. This is a serious breach of confidentiality. She took it upon herself to text my friend, and discussed my treatments with someone I did not give her permission to do so. My mom and I went to her suite in person later that morning, since all other forms of communication failed. Marie was with a client. We stood outside the hallway while Marie sat in her salon looking at us. She didn’t say anything, or greet us. She just looked at us. We stood there for about a minute, silently staring at each other. Finally, exasperated, we entered her salon, and my mom said the reason we were there is because we tried to handle this over the phone, but after being blocked three times and hung up on, we had no other choice than to pay her a visit. Marie asked my mom and I to step outside, and she proceeded to walk into another salon’s suite, shut the door and never came out, leaving us alone in the hallway. In shock, my mom and I stood around, not knowing what to do at this point. Other independent stylists who worked in the building came over to talk with us regarding the situation Marie put us in, commenting on both Marie’s behavior and the state of my hair. All of them agreed my hair looked awful, and said Marie’s customer service skills were as terrible as my hair. A few of them suggested we speak to the owner of the building, from whom Marie rented her suite, while others marveled at the sorry state of my hair, and had lively discussions as to what could be done to fix it. All of them agreed I should get a refund. We then returned to see if Marie was in her suite. She was. My mom stood in the hallway, again asking for a resolution, when Marie started shutting the door yet again. This time, my mom stepped forward and put her foot in the doorway, so as to continue the conversation and prevent Marie from shutting the door.. Marie then physically pushed my mother backwards, scratching her arm, resulting in red welts and bruising, and slammed the door in our face. After we knocked on the door and window a few times, she shut her blinds and yelled through the wall that she was calling the cops on us. Since we had done nothing more than try to actually SPEAK to her regarding the mess she created, we told her we would happily wait for the police to show up. The cops showed up and spoke to both me and my mother, and then went to speak with Marie. When the officer returned from speaking to Marie, he said she wished to file criminal trespass charges against us. We fail to understand how we could be trespassing at a place that we had just done business with, but said that was fine, if that’s what Marie wanted to do, that was certainly her prerogative. The officer, however, just gave us a warning, not a formal charge, and asked that we not go near her particular suite, but that we were free to be in any other part of the building. I called my boss and explained I could not work that evening. I work with the public, and could not represent my employer with my hair in that state. The next day, Saturday, May 2, 2020 we met with Lynn, the owner of the building Marie rents from, having made an appointment with her the previous day, based on the recommendations of the other stylists in the building. We had a long and productive conversation regarding the incident and our options. Lynn was extremely helpful. I later asked Lynn if she could ask Marie for my receipt. Lynn said Marie refused, and told Lynn she would not discuss it further. Lynn did tell us that Marie told her that she will offer to fix my hair, for free, if I showed up later that day. Considering how she treated us when we tried to speak to her, considering that she avoided all contact with us, forcing us to visit her salon, and considering she called the police on us rather than speak to us, I told Lynn that I’m sure she understood why I wouldn’t feel comfortable in that situation. She said she completely understood my fears. And since Marie had already spent over five hours giving me two bleachings and three toners during my first meeting with her, I was not willing to risk even further damage in her hands. My mom later told me Marie spotted her talking with Lynn later that day. Marie apparently told her that if she sees us near the building again, she would again call the police. My mom assured her the only place we were asked to avoid was near Marie’s rented suite, and that she had verified with the police officer, (three times to be sure), that she was allowed anywhere in the building besides Marie’s suite. I also made an emergency appointment with another salon to fix the disaster Marie Venter left me with. Saira at Princeton Salon in Buford took great care of me, and charged me far less than what Marie did. However, Saira said Marie damaged my hair to such an extent that I had to cut off most of the length, and she proceeded to lop off 7-8 inches of damaged hair. She also dyed what little hair remained to the original brown my roots were before Marie inexplicably bleached them. Due to Marie’s negligence, my hair will take years to go back to what it was before her. While much of the damage is cut out now, there is still a lot of breakage in what hair I have left. This was my experience with Marie Venter of Innovative Hair Salon.
    - Miranda P.
  • A
    Pat Alessi - Salon 1580
    Pat is 100% customer driven. She is an experienced professional-if you have an issue with your hair she will find a solution. My experiences in her shop were excellent all around. Great shop.
    - Elna H.
  • A
    Mario's Hair Design
    Booked my appointment for the first time with Mario today. He is amazing ! He quickly figured out the best color and hair style for my face, and took the time to explain it to me. Honestly, Mario in my eyes is the best hair dresser I have been to in my whole life, and I'm almost 50 :-) I highly recommend him !
    - Violetta Y.
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Hair Salons in Atlanta

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