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Carpet Installation reviews in Atlanta

Real People ~ Real Reviews ~ Real Results

  • We contracted with Mike Hood (owner of Home-Aid Home Repair) at the beginning of April and we wanted to get the work done in a budget friendly fashion as well as get a good quality work. We were not going to use any handyman off the street as a major beam needed to be put in the basement and possibly new columns also as we were breaking down walls and opening up the space. Mike gave us an estimate for cost as well as time. He lived up to both of them. The costs are always expected to vary based on the changes that are needed as the projects goes on especially if you want safety as well as aesthetics. Overall we enjoy our new basement: the open space, the new tiles and backsplash as well as the new carpets and paint. We have had many parties in the basement since May and really enjoy the company. Now we will feel we have realized the potential of the home we bought 5 years ago. Altogether a great job. Will be more than happy to talk with anyone about the job.
    - Manish S.
  • The company is awesome. We do so much work and the end product of the work we do Is always amazing! Victor is a great boss! Very helpful in times of need, in any situation he is there to help. Being a part of MOG is something to be proud of. Very demamding job but was great being able to help customers and seeing how happy a lot of them come out to be when our customer service is top priorty. I have learned a ton being with MOG and to be apart of a company that does and always comes through to the end of the job and having customers with happy homes and projects is something to be very proud of!
    - William E.
  • They were on time and very polite. The carpet cleaned up very well. Martin pointed out an area where the stain was likely to come back because the pet urine had soaked down to the pad. He explained that they could come back and replace that section of the pad if needed. The carpet removal was a tough job, because in addition to removing the carpet tack strips without scratching the oak hardwood stairs, there were 10-12 heavy duty staples on each stair. It took longer than expected, but Martin honored his original estimate. I appreciated that!
    - Diane M.
  • I called Wilson Flooring Pros yesterday, Tuesday, October 23, 2018, around 2 or 3 PM. I talked with Virginia Wilson. I sent her pictures of the two areas to be repaired. She said someone would repair the carpet today, Wednesday, October 24 at 7 AM. The two-man team arrived at 7:30 AM. They inspected the areas and got right to work removing the old carpet strips. They stretched the carpet and installed new carpet adhesive tape. The installer pulled on the heated area where the new carpet adhesive tape had been installed to demonstrate that it was securely sealed. Lastly, the area was vacuumed. I am very pleased with their work. The carpet repair team was polite, professional and efficient. I will definitely use Wilson Flooring Pros again.
    - Denise M.
  • Came out to give us a quote on reinstalling carpet that had been pulled up to do subfloor work. When the quote was good, we started to schedule a time, and he offered to do it on the spot. Was done in 20 minutes . Very friendly, and the carpet looks great!
    - Charles M.
  • Michael & Will are consummate professionals. They arrived on time, were extremely courtesy, friendly and professional. They clearly take pride in their work, and I couldn't be happier with the results. The carpet repair looks like new!
    - Michael A.
  • Very professional, excellent price. I worked with a rep named Hope who was very helpful. I will say, however, that the first rep didn’t call or show up 3 hours after I had just spoken with him in the store. I gave them a second chance based on price and was glad I did.
    - Marla C.
  • He stood me up for a midday appt. Never showed. Did not respond to phone calls nor texts. Popped up 6 hours later with a "can I do it tomorrow" text. No apology, no explanation. (I took off work to go meet him.) Would approach with caution.
    - Michael D.
  • Virginia and her husband went above and beyond to make sure we were able to get carpet into a room in our new home. We had a short time frame and they worked late and went the extra mile to make it happen. We are so pleased with the final product and will definitely recommend them to our family and friends!!!
    - Karen K.
  • Both crews (carpet and hardwood) arrived on time, were very thorough and efficient. Unfortunately, within 3 weeks one of the hardwood floor boards cracked and a piece came out. We have contacted the company by phone and email. It took multiple tries to get someone to follow up. We were told 3 times to expect a call and they did not. Based on a photo they stated that the crack was a 'sight' issue and would not honor their warranty. We asked them to send someone to inspect it in person and despite many calls and emails are getting no reply..
    - John S.
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Carpet Installers in Atlanta

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