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Basement & Foundation reviews in Atlanta

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  • I contacted Provider name locked. to schedule an appt. to discuss waterproofing my crawlspace. I am somewhat speechless over my encounter with Provider name locked. . First I had to wait almost 10 minutes on hold before I got to an agent to schedule the appt. Then when I did get someone I was told the next available appt. is December 1st -almost four weeks away. When I questioned why the agent got very defensive and told me that was all she had and I could take it or leave it. Needless to say I left it. I have no desire to work with a company that has such rude customer service personnel nor do I want to deal with a company that has such limited resources that you have to wait almost a month to get an estimate. I mean if the wait time for an estimate is a month...who knows how long the wait is to get scheduled for the work or get someone back out to correct an issue...two, maybe three months... that's crazy!.
    - James C.
  • He was punctual.
    He provided information about actions required to complete the job.
    He notified me of the cost prior to the installation.
    He went above his responsibilities, and bought the required lights.
    He then did a follow up call to evaluate my satisfaction. He also came back and adjusted , replaced the "dead bulb" at no cost.
    Very experienced & professional!!!!!!
    I have recommended them. I will use again!!!!
    - LaNelle B.
  • At first the drain seemed to be working, but after a few months I am getting water in my basement again.  The sump pump is not helping.  When I attempted to contact the installer, my calls were not returned and I have not been able to get in touch with anyone to resolve the problem.  These services were sold with a "lifetime warranty" but that turns out to be meaningless.
    - Stephanie H.
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Foundation & Basement Contractors in Atlanta

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