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It's hard to beat placing a call on Tuesday afternoon and being rodent secured by 10:00am that Saturday morning for the price and service. I'd definitely recommend
He owns his own business and really puts his name on the job. I've already referred him to friends, and if you have the dreaded noises in your attic, then don't hesitate to call
Upon initially contacting the company we set a date and time for them to come out and provide an estimate. This went well and because I liked what I heard I decided to hire them to perform the work without seeking further estimates.
And then I waited to hear back. ...more /> And I waited.
Ten days later I contacted them to find out what was going on. After receiving an explanation I decided to hire them to do the work, and a date for the work was agreed upon.
The crew worked on my house all day, performing the work previously agreed upon, and I paid via check. At time of payment we agreed that they would come back three days later to check the traps, as well as sending me a receipt for my payment via email.
It's been nine days and neither of these have occurred.
I'm tired of waiting for them to get back to me.
I've not gone to the attic to check the traps, and thankfully I also not heard any of the activity that I heard constantly prior to the work being performed.
during the removal process at minimal notice. All their crew were pleasant and professional. When there was a minor problem, they did not try to wriggle out but courteously agreed a fair solution.
They also advised on some remedial work, beyond the scope of their service, and gave a very reasonable quote on it.
Communication with their office for scheduling was also very straightforward and pleasant.
This is really a description of the ideal service provider that you wish you would always encounter!
They did set many traps throughout the attic and basement for the rodents but they did not come back to check for 9 days, only after we called.
During that time we had to personally find the traps and remove 6 dead rats ourselves, as the dead animals were smelling up the house. When they did come back they said they did not find anymore. The next day we found another one to remove and then a week after we found another one.
So obviously they have not sealed up the house completely as this latest infestation has been going on for almost 3 weeks.
This is so frustrating and completely unacceptable. We have contacted them as asked to speak to management (again had to leave a voicemail. We received a message back saying the owner was out of town and would call us back in 3 days.
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