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Home Remodeling reviews in Asheville

  • F
    Innovative Commercial Renovators, Inc.
    Anthony A. Serrao took a substantial amount of money for me to remodel a bathroom. The contract stated 3-4 weeks, weather permitting. He started the Job about Jan. 14th, and it is still no where near complete as of April 16th, now three months later. In looking at complaints filed by others on the BBB, Yelp and Homeadvisor sites, this is an ongoing pattern, one being 40 weeks as reported with unfinished work. Mr. Serrao takes money, promises the world, and does not finish the work. He always has excuses, but it is never his fault, as someone else or some other circumstance is to blame. He threatens with litigation, yells at you on the phone, is rude, does not give you material you have paid for, and in my case, his subs are now calling me for payment. In my opinion this is akin to a Ponzi scheme, using the latest customer's money to pay for the first, while living off of the rest. The workmanship is terrible (he has admitted that saying he will fix it and hasn't), as he finds subs while walking in Lowes, or advertising on Craigslist as he himself has related. Once he has a financial dispute with them, you won't see them again. READ the other complaints carefully. See what they all have in common. Everyone can't be wrong! Based upon my personal experience and that of the other complainants, one would be very well advised to think twice about ever using this company. Tony comes on sweet, shows you great photos of work he has allegedly done, (no idea if the photos are truthfully his), requires large deposits and then, you get to find out what he is really like and it is unpleasant, unprofessional, and uncaring to say the least! We have stayed home almost daily for the three months without the use of our master bathroom or bedroom, hoping he would show up after telling us he would, day after day, week after week, and sadly, it doesn't happen with any consistency. Days and weeks have gone by with absolutely no work being performed. If you tell him you are going to make a complaint or call your lawyer, you may get to see him. This has been the WORST business experience I have EVER encountered!
    - Harvey M.
  • A
    Kilowatt Electric LLC
    I have used this group twice recently and can highly recommend them! I remodeled my 60���s kitchen and had some ���unique��� wiring. Sam, the owner, was quick to respond to my call and gave a reasonable estimate of all the work needed. The crew, Ponce and Mark, were great; very knowledgeable and professional! Because this was a remodel, I needed them to come at 2 different times and I asked if the same guys could return and they did! No surprises; on time, and they cleaned up!! I will be calling the Kilowatt group again!
    - Deborah C.
  • A
    CT Enterprises Construction LLC
    It went well. A little slow at the beginning because of scheduling subs, but finished with a flurry, on time and on budget. Excellent plumber, excellent electrician, Excellent sub who did the handyman type chores. Finished product met or exceeded all expectations.
    - David B.
  • A
    Handy Home Helpers
    John and his crew did an absolutely beautiful job on our bathroom remodel. The house is 90 years old so there were many small problems that came up but they kept very close to the budget. We are very happy with the amount of value we got for our money. We will definitely call them again.
    - Anne I.
  • A
    Asheville Cabinetry & Millwork
    This required much more than a handyman due to the precision needed to make such replacements. Only a cabinet maker could understand how to do it and I was extremely confident Les could do this ... and was so pleased he could fit this into his schedule. The result was perfect!
    - Leslie W.
  • F
    Mr. Contractor WNC LLC
    It didn���t. He pocketed Almost $6,000 and did practically nothing. He was in my home once to instruct his ���helpers��� as to what I wanted. He was way off. He had my brand new carpet ripped up, he told the helpers that I was re-installing my old vanity and sink (they were removed because it was a total gut job.) One I started asking real questions and expecting real answers he stopped returning my calls. I later learned he took money from another women and it was practically the same story. THIS MAN IS A FRAUD AND A PATHOLOGICAL LIAR. DO NOT BELIEVE A WORD he says.
    - Lisa S.
  • A
    BC Plumbing&Repair
    Terry turned up when he said he would, discussed what was needed and made some useful suggestions that saved me a lot of work and money on building materials. He then did the job very efficiently as well as a couple of small extra jobs. His work was clean and tidy and he worked well with the electrician who was sometimes working in the same space at the same time. Once the work was finished, we changed our minds about where we wanted the washing machine and Terry came back and shifted it very quickly. He also put right a problem caused by the guys who put up our sheetrock. All round, it was a pleasure to have Terry around and I would certainly recommend his services both for their quality and for the patience he displayed throughout the project.
    - John M.
  • A
    Asheville Cabinetry & Millwork
    Awesome service! I really wanted to salvage a good part of my kitchen, and while most wanted to talk me out of saving existing cabinets, Les worked with me creatively, offered me good ideas to think about, and in the end, we were able to come up with a happy solution for us both. He was punctual with his deadline, even early on delivery, always communicated effectively, a good listener, pleasant to have around, tidy, and happy to accommodate my additional bits and pieces i continually added to his to do list. Two thumbs up for ACM!
    - andrea d.
  • A
    A+ Home Improvements
    Darrell called the day before the appointment to confirm. He and his crew arrived on time on the day appointed. They replaced the sub-floor and installed new laminated flooring on top, re-installed the toilet and vanity, installed a baseboard which we did not have before. The result was a beautiful bathroom better than when the house was built. Each time I walk past the bathroom, I am in awe as to how beautiful it looks and for a very reasonable price. I will definitely call Darrell when I have other work to be done.
    - Everett F.
  • B
    CT Enterprises Construction LLC
    We are super happy with the outcome. Our house is so beautiful! I always felt safe and comfortable with all the people that came into our house. You need to keep on top of Chris so you know what is going on next( which project is going on next and when).
    - Neela M.
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Home Remodeling Contractors in Asheville

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