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Hvac reviews in Asheville

Real People ~ Real Reviews ~ Real Results

  • Two tech's showed up as scheduled by the office. They were professional and friendly. They worked efficiently and performed required testing, cleaning and filter replacement as best as I could tell. The furnace is located in a crawl space under the house & I could not observe the work done. I was satisfied with all aspects of what they stated they had performed.

    The only concern I had was with the lack of a follow through with my scheduling request. Over the past 1.5 years I have had Provider name locked. do extensive  remedial and new installation work on my system. The work was performed by one serviceman. He indicated that he would come back to do a final checkup on his work during this fall tuneup. I specifically requested him this time & it was confirmed by the office. When two different men showed up I was confused. They were very nice about it and explained he was a repair service tech and they were the team to do seasonal inspections. I agreed to have them do the work rather than involve them in my scheduling disappointment.

    I would have preferred to have the office decline my request when I made it and had explained the reasons for the request. Otherwise, I have been very satisfied with the work, price and professionalism provided by Provider name locked. .
    - David J.
  • Service technician (P J ) arrived on time and performed inspection as requested. He was knowledgeable and courteous and even took the time to call me back on Friday afternoon after 5 pm to answer one more question.   I was very satisfied with the service.
    - JANICE B.
  • Great !!    The technician showed up promptly when scheduled - cleaned and inspected my Trane  heat pump / a/c system for the winter, changed the filter and advised that everything was operating correctly.  Didn't try to up-sale me - and explained all that he had tested and done.  Provider name locked. was very professional and courteous and even took the time to help me with adjusting my thermostat which the installers did not.   I will definitely use them again.  The cost is for the fall inspection and they will be back for the spring.  Thank you !!
    - Sharon K.
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HVAC Contractors in Asheville

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