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Hauling reviews in Asheville

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  • I initially found Junkrecyclers on Angie's list and had questions about their cost structure.  I called them and Provider name locked. answered and didn't really answer my questions.  He referred me to their web site which does have cost information, but does not address additional costs such as is noted for construction materials.  After reviewing the web site, I still could not clarify my question about possible additional costs for construction materials.  I called back and left mesages 3 times over several days, with no call back.  I also tried to schedule an appointment on their web site, which really only let me give them my contact information.  I finally went back to Angie's list and paid the $99 special which was a $199 value for 4 cubic yards, or 1/4 of their truck based on the information on Junkrecylers web site.  I requested 3 pick up times over the next two days and did not hear back from Provider name locked. until about 3 days later.  At that time Provider name locked. informed me that the Angie's list price was for their base price of 1/8 of a truck, which their web site offers for $99.  I told him that was not what I signed up for, and I sent him all the documentation verifying the 1/4 truck special.  We scheduled for a Monday morning pick up.  Nick and a driver arrived on time and then informed me that the load may be over the 1/8 of a truck that I paid for.  I again clarified with him the special from Angie's list, and had the documentation printed out for him.  Once he saw it he agreed to the price, they loaded efficiently and and were on their way.   They were pleasant enough to work with except for the fact they seemed not to know (or chose not to acknowledge) the special they had on Angie's list.  I would use them again, but would caution anyone expecting the special $199 value for $99 on Angie's list to make sure they have their documentation in order.
    - Thomas S.
  • The work was done on two separate days. On each day, two workers (four in all) arrived on time, hauled junk (out-dated canned and packaged food, trash and recyclables) from a second story apartment and loaded them in a truck. It was a hoarding situation and the workers were all kind and respectful to the individual involved. They did not complain about the messiness of the job or the stairs. On the second day, the workers went with us to a second site (no extra charge) and unloaded two storage units. They worked with us to collect recyclables separate from the trash. The pricing (by volume) seemed very fair. We would be happy to hire them again or recommend them to friends.
    - M J P.
  • The workers were generally unprofessional. The junk needed to be hauled from the 2nd floor and the workers were unhappy to not be able to simply pitch the junk from a second-story window directly into the truck. There had been no discussion of the site prior to their arrival. While they DID haul the junk from the apartment, an admittedly difficult task, they complained frequently over the duration of the operation. Then they stopped work because they had to go to another job, not because they had completed this one. Given that fact, we were concerned that they did not fill the truck with the quantity of materials for which we were charged.
    They seemed to make NO EFFORT to separate recyclables from non-recyclables as the ad said they would do. In fact, they said they were headed directly to the landfill upon leaving our site. The job was NOT complete, but no one from the company called to offer follow-up service. We subsequently hired another hauler to complete the job. The new hauler made no comment about the 2nd floor location, they made significant efforts to separate recyclables, they charged less money than Provider name locked. and they returned to complete the job! 
    We would not hire Provider name locked. , nor would we recommend them. In fact, we wrote them a long, detailed letter expressing our dissatisfaction with the job and heard nothing back from them. The letter and contact information were under the name of my husband, Provider name locked. G.
    - M J P.
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Hauling Services in Asheville

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