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Foundation Repair reviews in Asheville

Real People ~ Real Reviews ~ Real Results

  • Estimate changed dramatically, had to have an engineer, etc. $30000. Told him of my concern about bringing heavy equipment onto lawn, driveway. Driveway badly damaged. Charged for repair of driveway. Despite dozens of emails, phone calls and promises, he never returned to repair driveway he had been paid to repair and that he damaged. Retaining Wall started and completed late although he agreed several month ahead of time to complete the job on time due to this being a rental property, he started a month late, had not applied for permits, etc, which he now said he needed. That is when price went up $20,000. He worked a couple of hours a day and finally 3 weeks later found someone to do work who said Soderquiest had not planned nor had anyone to do the job.
    - Jeanine C.
  • Started with a low estimate of a few thousand and then became a 30,000 job. Although work was scheduled 4 months in advance due to our need to have the job done in a timely manner, no prep work, permits, inspections, etc were done by contractor prior to start date. Actual work started nearly a month late and contractor working a couple hours a day. He had no employees to do the work and would show up late in afternoon by himself. Finished the retaining wall 6 weeks late. Failed to complete the contract. Despite being paid to repair the damage caused by heavy equipment to the driveway he never returned to repair. I contacted him by phone and email, told him he could come at his convenience but needed to be completed soon, always had an excuse. It has been a full year since work began and still not done.
    - Jeanine C.
  • Falcone came in and did an estimate and explained what was to be done and the steps in the process.. We made a date and planned the project which was completed much to our satisfaction. They shared photos of before and after. They explained what they did and what needed to be looked at in the future....The office staff was friendly and available to answers any question.
    - Carla S.
  • After David assessed the damage, he gave me a complete and detailed estimate of the work to be done. As it turned out, the cracks were present because there was no footer in two 8 foot sections of the house. He knew about the first one but not the second. This was important, for the reason that he did not change his charges for the work. He even found three other problems that needed repair, and charged for neither! I feel fortunate that he is a civil engineer rather than simply a contractor because of the nature of the project, yet he was able to describe the work to be done in terms a layman can understand Being an engineer, he is a perfectionist, that is, he made sure that the job was done correctly. In addition, he apprised me of the progress throughout the seven days it took. As well, he provided me with pictures of the work from the crawl space. His communication skills are, simply put, excellent. Furthermore, his manner remained pleasant, personable and professional, despite the fact that he had to drag 4 cubic yards of concrete, bag by bag, into the crawl space, mix and pour, and attach the new footers to the old ones with rebar. In sum, it is hard to believe that I was able to have someone who performed a job like this so accurately, professionally, and by a person who is so pleasant to work with and dedicated to his work. If I have the misfortune to have a similar problem in the future, I’d hire him in a heartbeat.
    - Richard P.
  • Everyone from the office staff to the guys who actually did the work were great to work with.  This was a difficult job because the crawl space was very tight.  They ended up having to go in thru the kitchen floor to be able to get the joists in and get the area stabilized.  They always called to update me and explain any problems encountered.   I am recently widowed and have never had to deal with this kind of stuff before and it was good to have people who could explain everything to me.  Nicole also taught me a new trick on my iPhone by walking me through it step by step.  Good company to work with.

    Denise Lawless
    - Denise L.
  • Fred came out and immediately suggested we hire a structural engineer to outline what needed to be done to fix the problems. We did that and sent the report to him. His estimator came out within days and gave us a reasonable estimate right away. We then  scheduled the work for 2 weeks out. The that came out was courteous, and very professional. They cleaned up at the end of every day which was important to us considering we had a puppy who would eat anything he could. The house is no longer sagging or bouncing. The work done was exactly to the engineer's specifications and they even replaced the vapor barrier when they were done. The work was done within the time frame we were told. From start to finish were every happy with the experience and would recommend Falcone to anyone. Should we ever need structural or foundation work again, Falcone is the only company we will call!
















    - Retha B.
  • Based on his inspection and my description of the problem, he recommended trying an inexpensive modification to the landscape around the vulnerable point in the foundation before considering All Dry's more expensive interior correction.  I've still got his card on file if the exterior work doesn't do the trick.  No charge for the visit.
    - Jack A P.
  • I called Falcone about the problems I saw in my house. They immediately scheduled an appointment to come out to look at the problems. Their initial recommendation was that I hire a structural engineer to assess and design the needed work which I did. Based on those drawings, they promptly came to my house again after having studied the drawings and gave me a quote on the spot. We then scheduled an appointment for the work to begin and they gave me an approximate length of time it would take. True to their word, they arrived on the date we had agreed upon and went straight to work.

    Their work was very professionally done and exactly to the specifications of the engineer. The final inspection went without a hitch and passed on the first inspection. After they completed the work they then put down a new vapor barrier and cleaned up after themselves.

    Working with Falcone was a dream. The entire crew was curious, professional, and very friendly. They also kept me up to date on the progress of the work  They did what they were supposed to do, when they said they would and in the time frame they said they would do it. What else could a person ask for!

    I would recommend them to anyone without hesitation.


    - Stephenie E.
  • The workers were outrageously good. The guy that did the estimate was under what it should have been and it cost us double the amount, but the guys who did the work were fabulous and made it work. It cost more, but the basement does not have a smell or anything, so I can't blame them for it. They were done in a week. I was embarrassed, there wasn't a speck of dirt when they were done. It was clean as a whistle, and it wasn't like that when they walked in. They were really good. They recommended an electrician, and so even if they didn't do some part, they support you and help you find them. They check up and make sure everything is okay. They call back every time you call them. They did a great job.
    - Connie J.
  • Jeff Cornett came immediately after I contacted him to look at the job and assured me that, and I quote, "hire me and you will not have to worry about anything but signing the checks".  Being strapped for time I agreed to have him do the work and he requested  half of the money up front.  I gave him plans showing the 12x20 footprint with the specs for the foundation.  He spent little or no time laying out the structure before they started digging.  No strings, no batter boards, nothing but some orange paint.   When I looked at it i realized that his workers had dug the footings on the OUTSIDE of the lines instead of the inside, thus creating a footprint that was 18 inches wider and longer than the plans showed.  JC then had the nerve to say I didn't specify, as if someone would build a structure that was 21'6" by 13'6??  Who would do that?  I ended up spending two hours filling in two of the footings myself so they could be re-dug in the right location.  But, again, they did not take the time to measure properly.  After they poured concrete into the footings,  the block would not fit on on them.  They laid it anyway!  In some places the 8 inch wide blocks were laid hanging a full 4 inches over the edge of the footing!  I only discovered this by tapping a piece of re-bar sideways underneath the block and finding nothing but dirt.  Once again, I personally dug out these areas and the next day asked that they add some concrete.  Next problem:  The contract stated two coats of foundation sealant which I never got.  Instead, they mixed the sealant into the stucco.  When I questioned him about this he assured me it was fine and would pass inspection.  Next problem:  They also did not put lintels (supports) over the foundation vents on the load bearing walls.  These two things caused me to fail the inspection and i ended up spending more time and money to correct their incompetence.  Another $600 worth of money!  To top it all off, when the framing crew came they found the structure to be two inches off square and an inch and a half off level!  Keep in mind we are talking about a 12x20 foot structure!  Framing nightmare but eventually the crew worked it out.  Jeff talks a really good talk; He tells you exactly what you want to hear to get you to pay him up front and then you are stuck with him.  The ONLY positive thing I can say is he did return calls and texts and his workers were respectful and polite, and he cleaned up after himself.  That's about it.   I cannot overlook the fact that they were completely incompetent at performing what I paid them $2600.00 to do.  As the building inspector said, as he looked at the mess and shook his head; "This should have been an easy job for any competent concrete contractor."  In the end, I spent many hours trying to fix all of the mistakes they made, both while they were here and after they left.  When I notified Jeff that the foundation had failed to pass inspection, he refused to make it right, unless I paid him more money and he threatened to leave me a bad review if I left him one, even though he has never used my services.  This give you an idea of the lack of integrity you will be dealing with if you hire him.   This is a completely honest review.  I have no reason to make any of it up.  It is all completely documented by photos, texts and voice mails.   I just don't someone else to make the same mistake I did.  Find someone else!!
    - Carson D.
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Foundation Contractors in Asheville

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