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Cleaning reviews in Asheville

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  • Arrived on time.  Two men, the owner and another employee came and cleaned my rain gutters.  Cleaned up any mess before they left.
    - Margie L.
  • The cleaner was very good and courteous. The scheduler was not responsive for several days leaving me unsure of the appointment. Also the Angie's list add was confusing. It said 4 hours of cleaning. It would have been clearer and better for my scheduling if it had said a team of two cleaners for two hours. I ended up adding an hour because at the end of 2 hours, they were ready to leave. I would have organized and prioritized differently if I had been clear.  They did not agree to wax the bathroom floor which I had hoped they would do. They did not vacuum the sofa or stuffed chairs. So they could be clearer about their services.
    - Sarah M.
  • I guess
    The cleaners were really nice and really helpful as people: they just didn't get my house clean enough. They covered all the ground and gave it a good once over, but if there was a water ring on the table they dusted, they left the ring because they "dusted it." If the counter was wiped, but the peanut butter smudge was still there, they had "wiped it" and so on. 
    When I pointed out that my idea was that the floor was to be clean, not that  mopping had been done, I got, "If that's what YOU want." As if most people don't care if their homes are clean and I am the only one who thinks it's not okay to leave cat hair on the carpet because they ran the vacuum over it once and it didn't come off. 
     When I realized I was waiting for them to leave so I could clean the house, I was done. I came up with an excuse and told them not to come back.
    On a secondary note: it took more than a month after they were done before the bills came for their work.
    - ELIZABETH P.
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Cleaners in Asheville

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