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Water Heater Repair And Installation reviews in Albany

Real People ~ Real Reviews ~ Real Results

  • Purchased 'Seasonal A/C Tuneup' as Angie's List special. That and scheduling the appointment were very easy. The actual service seemed to go well (as far as I know, I don't know much about A/C units). The provider was polite and arrived on time.
    The problems:
    My husband worked from home to accommodate this appointment. The morning of the appointment, we were messaged saying the worker would not be coming out due to rain. It wasn't raining. We were able to call and explain that there was not any threat of rain where we were and request they send someone out that day (they did,and were pleasant about it), but had we not seen that message almost immediately, it would have been irritating to have to schedule this for another day.
      <Provider name locked. >My other complaint is that the worker, while he was down in our basement, crossed out the name of the company we use to service our furnace and placed their sticker and phone number on our unit. They did the same (including writing on the actual unit in permanent marker) to our water heater. I would have been fine with them offering a magnet for our refrigerator as a reminder of what services they provide and that they'd like to do other business with us, but I didn't appreciate them trying to take over maintenance for all our units in this way.Provider name locked. >

    - Kevin and Liz W.
  • I used it like them to install the furnace so that I would like to install water heater for us. However , they charged initial fee without first mention and give us an extreme high price. We are not happy about that.
    - Yi S.
  • We have used the larger Albany plumbing companies for years. Although they charge top dollar, the service we've received has often been disappointing. I believe this is, in part, because their plumbers come and go and we seldom see the same face more than once. Consequently, the service is impersonal, the plumbers don't know the setup in our house, and they are often inexperienced. Recently we needed a new hot water heater, as well as some other plumbing work done in our finished basement, so I turned to Angie's List and decided to give Provider name locked. a try. This turned out to be a really good choice and, for the first time, I feel I've found a plumber who is both extremely knowledgeable and reasonably priced. Not only that, but Provider name locked. is a true professional; he's straight forward, courteous, responsive, and obviously takes great pride in doing a good job. I highly recommend him.
    - Susan T.
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Water Heater Installers in Albany

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