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Siding reviews in Albany

Real People ~ Real Reviews ~ Real Results

  • This Remodel was assessed and written out by a Licensed Architect (I will attach it below)
    This job was supposed to be completed in anticipation of an expected Provider name locked. in June.  That was made quite clear and re-emphasized.
    Throughout the contract I failed to be able to contact the contractor and/or
    receive a response in a timely fashion.  The following are the points on which I have issue.
    1. We had a contract and agreement that was set in motion in person, onsite
    and agreed upon that he would Start on Sat. May 24th 2014 with
    Tues. May 27th as an alternate date in the event they time needed to finish a
    prior job. 
    That start date did not occur.
    Instead they began work nearly 1 week and a half after the agreed upon
    date without notice that there would be a delay. (I called three times to inquire; twice without success)
    2. He gave me a definitive time frame of 1 week to complete the
    job from the start date. I conservatively factored in 10 days at the
    time of our shaking hands and discussing the job at length and in writing with my family member
    It took approx. 49 days to
    complete a job that takes 7 days according to his own words.
    3. Throughout the time it took to complete the job their were multiple days during which no work was performed (not due to normal waiting i.e. -drying times, setting etc.).  In fact most days no one or only one person showed up.
    4. Several aspects of the agreed upon job were not completed and others not completed to satisfaction.  I canceled the installing of the carpet because the services had been lacking at best and It had been taking too long .
    -We had agreed on three recessed areas for storage during two of our discussions and only one was completed with the reason given that it had been an oversight and unfortunately the wall was made already.
    -The south facing window had been agreed to be enlarged and it was not.  In fact it is extremely Provider name locked. and It appears I will have to have someone else fix that issue.
    -There were uneven cuts on the Sheetrock he installed on the ceiling with no reasonable explanation given for why.   
    5. On Provider name locked. 15th I received a call at work to inform me that the job was
    finished after having not been present at the site nor in contact for
    well over a week.  
    I inspected the 'finished job' that weekend and found that the
    base boards were not in place, paint cans still open and present, still
    no railing had been installed (however he did mention that needed to go up still during our last conversation) and
    6. I did receive 2 personal reasons why there was a delay of a few
    days.  i did not then nor, at any point, harass or pressure him. As I
    understand things happen.  However The remaining time was completely
    devoid of communication and progress
    7. Prior to the call on the 15th I
    had planned to terminate their employ and have someone else come and
    finish the job.  
    Again Please keep in mind that this job was planned out by a licensed and
    sealed architect with over 12 years experience. It became clear this
    was taking way to long to complete.
    I was only so patient because my mother seemed to like him and the fact that they were a small family owned business.
     I do not agree with the assessment of positive business qualities that
    were reviewed on Angie's list's  with the exception of them being  polite
    in person.
    The contractor then contacted me to request I pay the remainder of the balance despite the aforementioned issues.  He then tried to go back on the coupon listed in the booklet that was present at the initial walk through prior to work beginning as agreed. the coupon clearly states in the Angie's list booklet 10%off for Angie's list members on: General Remodeling, New Roofs, Repairs, Additions, Siding, Masonry.
    I called Angie's list and spoke with a representative (Provider name locked. ) to clear up the dispute and even sent a photo of said coupon in.
    My request for an itemized bill and invoice from the beginning went unanswered.
    Items sat in storage for an additional two months.
     No Carpet was installed, only one cubby, painting unfinished (and I provided paint myself) the work was left unfinished as described before.  I have photo and video Showing the progress or lack thereof from May to June.  I even have photos to show the work done after that.
    This Summary of events was presented to the contractor months ago and went unanswered
    If he had any reason to dispute the events that have been written here as not accurate he had ample time to discuss them with me and I have not heard from him since then.
    - Marilyn H.
  • Because I never travel east on the way to my house, I did not notice that the white Provider name locked. siding on the west side of my house was mismatched. While the color is white, there are four courses on the left of my chimney, and two courses to the right of the chimney which are substantially darker in shade. This is something that cannot be seen from the ground close to the house. It appears that siding from two different color lots was used. The siding may have been left over from a previous job, or additionally purchased from their supplier due to an incorrect material estimate.
    They refuse to address my concern, possibly due to my initial negative review. They insist that the job was performed professionally, contrary to all the shoddy work that needed to be corrected during the course of the original installation. My only recourse is to file a claim with the siding manufacturer; or, if they determine that the siding came from two different color lots, file a civil suit against Provider name locked. for the dollar amount to have the siding replaced on that side of my house.   

    - Stephen O.
  • Provider name locked. came and started on the scheduled time.  They worked continually until the work was finished.  They were always very professional and conscientious.  We were very happy with entire project.  The windows are great.  The doors are better than ever.   The siding improved the overall appearance of the house.
    - John D.
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Siding Contractors in Albany

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