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Home Energy Audit reviews in Albany

Real People ~ Real Reviews ~ Real Results

  • Provider name locked. is so enthusiastic about what he does, even after 30 years of experience!  His entire crew was very professional and went above and beyond to make my house as air tight as possible, while still preserving the necessary air flow in the attic.  I would definitely recommend them to anyone who wants to improve the energy efficiency of his/her home!
    - Anna A.
  • If you are having a free home energy audit as part of the NYSERDA program, beware of this company!!
     
    I contacted Provider name locked. at the end of Sept 2012 for a free home energy audit. I had initially called someone else to do the audit, but that contractor said he didn’t participate in the NYSERDA program and gave me Provider name locked. ’s name. I checked the NYSERDA website to make sure that Provider name locked. ’s company was approved to do the free home energy audit. Provider name locked. and I agreed on a date two weeks later, and he sent me some paperwork to complete ahead of time regarding appliances and lighting.
     
    When he arrived, I gave him a copy of my letter from NYSERDA, approving me for the free home assessment. I told him that I was concerned about the need for more insulation in the basement and the extreme temperatures on the second floor (very humid in summer; very chilly in winter). I thought the audit went well, and he did a fairly good review of the house.
     
    As we were wrapping-up. I said “So, I guess we’re all set?” At that point, he caught me off guard by asking me to pay him for the audit. When I reminded him that this was supposed to be free, he told me that he wouldn’t be making much money from my situation because I didn't need a lot of work done. Although I felt extremely uncomfortable, I ended-up paying him the $150 that he asked for. By the way, he had me make the check out to himself, not his company.
      
    Because I paid Provider name locked. , NYSERDA has no record of my audit. When NYSERDA sent me a reminder in the mail two months later about having a free home energy audit done, I decided to call and tell them that I was asked for payment. I don't want anyone else to be as dumb as I was and pay for something that is supposed to be free.
     
    If you are having a free home energy audit as part of the NYSERDA program, I urge you to consider using a different company! If I wanted to pay someone to review the energy efficiency in my home, I would have gone with the initial contractor that I called prior to Provider name locked. , who would have done all of the work afterwards, too!
    - Jennifer G.
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Energy Consultants in Albany

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