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Auto Shop reviews in Albany

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  • We had an appointment and we were told the car would be ready to go when we arrived. We were made to wait while the salesman closed another sale. The car was not washed and had an employee's clothes in the back seat. The milage on the car was over 3,000 miles more than the online listing. 
    We did end up purchasing the car, however the dealership was very difficult to work with once we signed the paperwork. It took well over 36 hours for our bank to get the required paper work from them to process the loan. Even something as Provider name locked. as sending the title required multiple attempts on the dealerships part. Its as though they had never done this before. 
    They also called us and told us that they had calculated the tax wrong, and we owed additional money after the final agreement was signed. Even though this was an accounting error on their part, they made us pay the extra $200; they were unwilling to work with us, given the poor customer service we had received. 
    Overall this was a very poor experience and I would not recommend them to anyone.
    - Mary B.
  • Arrived and got an estimate to fix punctured and scrapped rear bumper on an audi.
    Estimat was $400 and Projected to take three days to get layered paint to dry.
    I needed to rent a car in interim and asked for car to be ready.
    Final product looks great. They called me to assure me the car would be ready.
    The price was lower than estimate.
    The service and professionalism was top notch.

    - Daniel S.
  • I cannot begin to express how poorly I think of this company and the quality of work and service they provide.
    I purchased a new vehicle (Provider name locked. Element) from them. 
    To avoid a long drawn out story the main points are:
    -Pushed a warranty/service plan, which after an issue occurred with the transmission they would not honor. So I paid for a plan and the  cost of fixing the transmission.
    -I came with my own financing and the finance person tries to find a way to add things to the bill that were not agreed upon.
    -They attempted to reneg on an agreed upon installation despite it being in writing.
    This is by far the worst place to buy or service your car in upstate new Provider name locked. . I would not recommend you use them
    - Marilyn H.
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Auto Shops in Albany

Companies below are listed in alphabetical order.
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