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This company was referred to me by a friend. I brought my vehicle (a 2004 Honda Accord) in and we discussed the work that needed to be done. The day I dropped if off to actually start the work, we reviewed the list of work that needed to be done once again. The job was expected to be completed in 3 days. It took a week and when I received the vehicle back, one of the requested work items had not been completed. Next, I noticed that the license plate frame and Provider name locked. was crooked. Then, just a few days later, I opened the hood and the hood came crashing down just missing my head and nearly crushing my hand. The hood struts on my new hood didn' work I called and asked to speak to the owner and was denied. I, therefore, decided to contact him in writing and by e-mail.
The only over-all rating I can possibly give in this case is Fair. It is one thing to make a mistake, but to make a mistake and not even know that you did demonstrates both a lack of experience and a lack of attention to detail. There is no way I would return to such a shop to attempt any further work. That would be equivalent to "shame on me".
In addition to failing to complete one of the items that was supposed to have bee done, working on the new hood for a week and not noticing that there was a problem with the structs is huge. I was assured that the new hood would be a good fit. That I woluld be happy with it. We'll I'm not. And it isn't. The side seams don't line up. One can easily see from the side that the hood seams are above the fender seams. That's not a good fit.
After-Provider name locked. parts are just that, an 'after-thought'. In my opinion they are inferior and not worthy of consideration. I wasn't particularly impressed with the car rental service either. From now on I'll make my own arrangements.
- Anthony J F.