Another moving company question involves the insurance terms for the move. You typically can purchase additional insurance to cover the full value of your items if they’re lost or damaged. Be sure you understand what exactly the insurance covers, including if it covers the full replacement value of the item.
Ask about hidden costs. A company should be able to provide you with a list of fees you could be charged, such as moving large items or traversing stairs.
RELATED: Is Moving Insurance Worth the Cost?
Also, be sure to have a clear understanding of the company’s timetable for performing the move, including the packing, arrival and unpacking dates and times. Ask the mover transporting your items for his or her cell phone number and be sure to give them yours. That way, you can keep in contact during the move in the event an issue arises. If the driver can’t contact you, you could incur additional fees for a delay or if the company has to store your items.