Do you need to move a piece of furniture or an antique? Maybe you need to ship a large or unique item across the country? If you’re faced with this task, you have options to choose from.
For example, you can drive your items yourself. Or, for an easier solution, you can contact a long distance shipping company to take care of the transport for you—which almost always saves you time and money.
If you have never shipped items with a long distance moving and shipping company before, here are a few things you can expect on delivery day.
1. Be available
The shipping company will call you the day before delivery to give you a window, which is usually four hours. You must be available during this time period. If you or another individual you know are not at home during the delivery, most companies will not deliver your items.
You risk extending the delivery by days or even weeks because your items will be taken to a warehouse and stored until another delivery can be scheduled.
2. Revisit your order form
If you paid extra to have items brought inside, make sure you get this service. It’s not uncommon to have the occasional miscommunication along the way. Avoid any hassle by double-checking your paperwork to ensure that you get the service you paid for!
3. Be prepared
When the delivery crew shows up, make sure you are ready for them. Clear the area where the furniture is going to be placed, clear a path to the room, and safely secure all pets. The last thing you need is for your pet to escape through the front door as the crew is moving the items inside!
4. Take photos
When your items are delivered, sign the agreement saying they arrived and noting their condition. Before you sign anything, take photos of all of your items. (Don’t let the delivery crew hurry you.) These photos can be used as proof that an item was damaged. Have someone on the pick-up end take photos as well.
5. Report damages immediately
Many companies require customers to report damages as soon as the items are delivered, otherwise they will not insure them. This is to prevent fraud – believe it or not, some people damage items after delivery and try to pin it on the moving company. If you contact the mover immediately, you’re covered. It will save both you and the moving company a lot of back and forth.