Washington, D.C., vent cleaning work allegedly causes leak
Washington, D.C. ,
Lint Free LLC
Didn't respond to Susan Capuano's request to repair work that she says is causing water to leak into her basement.
Small Job Bob
Phoenix Services LLC
COMPLAINT: Susan Capuano, Fairfax, Va.
"Lint Free personnel drilled a hole in my duct to let moisture escape and this created an additional problem – water leakage. I wouldn't use this company again. They shouldn't have drilled a hole in my duct – that was not a smart thing to do."
DESIRED RESOLUTION: "I want a statement in writing regarding problems caused by not following manufacturer instructions with respect to the connection of the dryer to the metal duct vent and a proposal of what they could do to fix the problem along with the charges for that work."
STATUS: Penalty Box