Washington, D.C., upholstery cleaner allegedly tears fabric
ABS Moving & Storage Inc.
Never responded to Diane Yamini's complaint to refund her money because she says she was overcharged for her move.
Gutter Doctor LLC
Didn't respond to Jennifer Hallquist's request for a refund because she says they are not honoring their warranty.
North Point Sunoco
Didn't respond to Bette Hileman's request to refund her money for work she says wasn't done properly.
Tunis Kitchens & Bath
Never responded to Ken Terzian's complaint to refund his deposit for a design within his budget he says they never provided. First month in the Box.
Also in the box ...
COMPLAINT: Lorri Moe, McLean, Va.
"I hired Bell Air Air Duct Cleaning to clean my carpets, rugs and sofa. They tore the fabric on the arm of my sofa and are refusing to reupholster it. I've called them at least a dozen times and they are avoiding my calls.
"They've agreed the sofa needs repaired, but they've yet to do anything about it."
DESIRED RESOLUTION: I want them to pay to reupholster my sofa.
RESPONSE: Sherri Leon, general manager, Bell Air Air Duct Cleaning
"Upon a written estimate, we will refund $1,560 to reupholster the sofa with similar preferred fabric."