Washington, D.C., plumber resolves bathroom faucet complaint
COMPLAINT: Lenwood Brooks, Washington, D.C.
"Otto Seidel [the owner] gave me a quote of $4,500 but was willing to lower it to $4,000 if I paid cash. I paid and Mr. Seidel refused to produce a receipt, and he didn't complete the job in full.
"When I paid him, all of the plumbing work was completed except the back faucet. I told him I wanted to pay him once all of the work was completed. He pulled out the 'trust card' on me and said 'Do you not trust me? I trusted you when you said you'd pay me cash.'
"The work still hasn't been completed. So much for trusting."
Desired Resolution: "I want him to install the back knob of the faucet and provide a receipt."
Editor's note: The member informed Angie's List that the matter has been resolved.
Washington, D.C., Penalty Box
Didn't respond to Charlene Washington's request to complete the work that she says they didn't finish.
Never responded to Clare Cho's request to refund her money for work she says they never completed.
Didn't respond to Kathy Nickell's request to replace a damaged garage door panel she says they scratched.
Never responded to Rhona Friedman's request to repair a window she says is leaking.
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