Warranty issue resolved by Columbus roofing company
Air Masters Heating & Cooling
Didn't respond to Cheryl Snider's request for a refund covering the cost of replacing her broken A/C unit.
JPS Painting and Power Washing
Didn't respond to Lisa Hilfiker's request for compensation after she says the exhaust from their pressure washer burned her shrubs.
Didn't respond to James Karpac's complaint that their carpet installation fell apart after a few months.
Also in the box...
COMPLAINT: Jackie Van Zwoll, Grove City, Ohio
"I had McNichols Roofing of Sunbury install my roof. They gave me a five-year warranty on the workmanship but charged me $175 for recent repairs, which included breaking seals to take care of nails that had popped up."
DESIRED RESOLUTION: "I would like a refund of the $175 they charged me to do the work, which should have been covered by their warranty."
RESPONSE: Art Sayre, office manager, McNichols Roofing
"There was no problem with the roof before the windstorm. A simple phone call would have taken care of the whole problem. We mailed a check to the homeowner."