Wall repair ends in divide over work results

Wall repair ends in divide over work results

COMPLAINT: John Ingram, Bethel Park, Pa.

"I hired Superior Scapes Inc. of New Stanton to remove a worn out retaining wall and regrade a new concrete block wall. The contractor was rude and uncooperative. I requested he replace two end pieces because they used the incorrect type of block when they initially installed it.

"He promised to do it, but after several months, he still has not done so. He has given me a list of excuses and tells me I am exaggerating the issue. Other suppliers and contractors agreed with me that you don't leave a wall that way knowing how large the project was. You just have to acquire a few spare blocks to do the repair."

DESIRED RESOLUTION: "I want the two blocks replaced and installed to my satisfaction free of charge."

STATUS: Penalty Box

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