Unfinished bathroom causes problems

Unfinished bathroom causes problems

COMPLAINT:
Lavance Sykes, Bloomfield Township, Mich.
"I contracted with All Weather Restoration to remodel two bathrooms and convert a linen closet into two closets. The lead contractor on the project was an All Weather employee.

They set up payments in three parts: one when they started demolition, one after completing rough plumbing, and the third at the project's completion. The contract also stated that after two months, they'd pay me $75 a day for incomplete work.

After one month, it became apparent they wouldn't be able to finish on time. I contacted Frank [Rueda, the company president] to inspect the progress. Frank replied he didn't need to see anything and if the project took longer than two months, he'd charge the lead contractor the applicable fees.

When the second installment was due, they promised they'd focus on my project and not on others. When the two-month deadline neared, Frank supposedly fired the lead contractor and I never saw him again. Frank visited my home with another subcontractor.

I sensed Frank wasn't interested in finishing the job but in trying to figure out how to exit the situation. This was evidenced by him asking me, 'What do you want [the subcontractor] to do?'

I just wanted my bathrooms completed. Otherwise, they could refund my money plus late fees for dealing with the incompetence, poor workmanship and disruption to my family.

Frank made it clear he wouldn't refund any money. The first bathroom is only 65-percent done, and my hallway remains ripped down to the studs. This has been a total nightmare."

DESIRED RESOLUTION: "I want a $2,800 refund."

STATUS:
Penalty box

 


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