Unfinished attic door work leads to complaint

Unfinished attic door work leads to complaint

COMPLAINT: Alicia Castleberry, Pickerington, Ohio

"David Wear, owner of Decorator's Choice in Columbus, agreed to install an attic ladder for $320. He's worked for me before, so I trusted him and gave him money upfront to buy the ladder. He bought the wrong ladder, so I told him to keep the money for the installation fee and I'd buy the [correct] ladder myself. After I got the ladder, Dave returned to install it, but he realized the drywall around the attic opening would need to be fitted with a piece of wood that could be opened and closed. He said he'd come back to finish the job, but he didn't. He also hasn't returned my calls or e-mails."

DESIRED RESOLUTION: "I want the attic opening properly enclosed with the wood cover."

STATUS: Penalty Box


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