Tucson's best and worst contractors of 2008
by Brooke Reynolds
In addition to our nationwide list, here are the Tucson contractors who have earned the distinction of being the best or worst in the Tucson area.
Cardinal Tree Care/Quality Tree Service
Tucson member Judy Davis says she renewed her Angie’s List membership solely for the 20 percent discount Cardinal Tree Care/Quality Tree Service gives members. Owner Mary Slachter says she doesn’t mind offering discounts because she values customer satisfaction.
Davis, like other Angie’s List members who gave the company an “A” rating, says she definitely was satisfied. “Their work was excellent, and their customer service was top-notch,” she says.
Member Nancy Thompson, also of Tucson, was impressed with their friendly demeanor even after they completed her job. “A few weeks later, the company removed a tree up the street,” Thompson says. “[Mary] stopped by to say ‘Hi’ while in the neighborhood.”
CTC/QTS takes pride in what they do, which is one reason they decided not to treat plants and trees with chemicals. “We don’t want to expose our bodies or animals’ bodies to chemicals with unknown future effects,” Slachter says.
The company gives back to their community, donating to food banks, church fundraisers and charitable walks. They also match clients’ donations to charities. “Fundraising is very important to me because I grew up on it,” Slachter says. Slachter attributes their success to the family atmosphere she offers clients and employees. “It’s hard to find people who are honest in this industry, but I’ve got those rare people working for me.”
Hurricane Motor Sales
The state of Arizona wants to put an end to what it says are the illegal and deceptive practices of Hurricane Motor Sales. “The allegations against Hurricane amount to a virtual shopping list of fraudulent acts and deceptive practices,” says Attorney General Terry Goddard in a press release about the state’s lawsuit against the company.
The suit accuses owners John David Franklin and John David Franklin Jr. of using false information to deceptively induce customers to buy and trade vehicles with them. They also allegedly sold vehicles without proper titles and allowed vehicles that required significant repairs to pass Arizona’s emissions test. Additionally, the suit alleges that Hurricane accepted payments on loans it had already sold to other financial institutions, causing cars to be repossessed by those institutions.
Hurricane has an unsatisfactory rating and 15 complaints with the Better Business Bureau.
Franklin and Franklin Jr. couldn’t be reached for comment.
Angel’s Heaven Spa
The Church of Liberty calls its “Angel’s Heaven” massage business another way to express the religious act of “laying on of hands.” The state of Arizona calls it a front for prostitution.
Minister John LaVoie has been found guilty on 22 civil racketeering charges related to a prostitution business. No criminal charges have been filed, but a Maricopa County jury has ordered LaVoie to pay almost $2 million in money and property. At press time, the case hadn’t closed pending a decision on LaVoie’s assertion of his constitutional right to freedom of religion.
LaVoie couldn’t be reached for comment at Angel’s Heaven spa, Church of Liberty or his home.