Tree service resolves Columbus member complaint
COMPLAINT: Jeffrey Weaver, Columbus, Ohio
"I hired Maplewood Tree Service of Springfield [Ohio] to trim some branches. The initial contract was for $500, but they charged an extra $100 for several little branches that were attached to the big one I was most concerned about.
"The big branch I originally hired them to get rid of has still not moved. I spoke to Shane Shirk, the owner, and he promised they would take care of this. All subsequent calls have gone to a voicemail and have not been returned."
DESIRED RESOLUTION: "I want a $100 refund."
Editor's note: Maplewood sent the member a refund check.
New to the Columbus Penalty Box
UPS #1511 [1799 W. Fifth Ave.]