Tree service resolves Columbus member complaint

Tree service resolves Columbus member complaint

COMPLAINT: Jeffrey Weaver, Columbus, Ohio

"I hired Maplewood Tree Service of Springfield [Ohio] to trim some branches. The initial contract was for $500, but they charged an extra $100 for several little branches that were attached to the big one I was most concerned about.

"The big branch I originally hired them to get rid of has still not moved. I spoke to Shane Shirk, the owner, and he promised they would take care of this. All subsequent calls have gone to a voicemail and have not been returned."

DESIRED RESOLUTION: "I want a $100 refund."

STATUS: Resolved

Editor's note: Maplewood sent the member a refund check.

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