Tree service gives homeowner the brushoff

Tree service gives homeowner the brushoff

COMPLAINT: Lisa Siegrist, Annandale, Va.

"I hired Tony Weakley's Tree and Home Improvement of Madison, Va. to cut down a mid-size tree in my front yard that had been damaged in a storm. Owner Tony Weakley piled up the cut-up tree between the curb and sidewalk and told me that the county was picking up yard debris because so many trees had come down. He said he'd come out and shred it if the county didn't come. The county didn't come, and we've called Weakley countless times. Initially he said his chipper was broken and he'd come out when it was fixed in a day or two, but now he doesn't respond to my phone calls."

DESIRED RESOLUTION: To compensate me for the $175 I paid to have the brush removed.

STATUS: Penalty Box

This company has an overall grade of F, based on one report.

Want to know which Washington D.C.-area tree service companies have been highly rated and recommended by members in your area? Check Angie's List.


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Brenda

Subject: County storm removal contracts

In the aftermath of large storms municipalities often are most concerned with clearing streets and removing dangerous trees and limbs from houses and driveways.
The tree company was most likely paid by the county only to cut up the tree. (This is common is big storm state, such as Texas.) You should have publicly vented you anger at the county instead of slamming a company that only has your report.
Most people don't understand the contract between counties and private companies. Posting on Angie's List is an easy no effort or time way to complain rather than dealing with the insanity of public works departments and your county rep.

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