Tree planting resolves Columbus-area landscape dispute

Tree planting resolves Columbus-area landscape dispute

COMPLAINT: Nina Richman, New Albany, Ohio

We hired In The Yard LLC to landscape the front of our home, including the design and planting of three junipers, which looked sickly from the beginning. In the Yard informed us that since they were not dead, there was no reason to replace them.

DESIRED RESOLUTION: I would like In The Yard to remove the ailing junipers and plant three healthy junipers in their place.

RESPONSE: Danny Fickel, owner, In the Yard LLC

I'll replace the junipers and put a one-year warranty on them. Her other option is for us to refund her money for the junipers and we will, at no charge, remove, level and remulch that area so she can get a plant she is more comfortable with.

STATUS: Resolved

Columbus Penalty Box

Creative Spaces Landscape/Design

Failed to respond to Patricia and Ken Pikor's complaint requesting $60 for a prepaid lawn mowing service that the company terminated.

ProSource Wholesale Floorcoverings

Never responded to Alice Williamson's complaint that the hardwood floor they installed scratched immediately after the installation.

Air Masters Heating & Cooling

JPS Painting and Power Washing

Epic Flooring

Ziebart of Ohio, Reynoldsburg

RHC Robinette Heating and Cooling

Steels on Wheels Auto Sales

American Hauling and Dumpster Rental

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