Toilet reinstallation teaches homeowner
Cotton Plumbing Inc. | Wheaton, Ill.
Sharon Leckron called on Cotton to fix a leak and reinstall two toilets.
"The plumber figured out that the double wax ring I installed in the master bath toilet was bad," Leckron says. "He showed me the correct way to install a toilet, and didn't make me feel embarrassed for installing it incorrectly. He was very quick and efficient."