Threat of lien halts Charlotte remodeling project
All American Masonry
Didn't respond to Amy Snyder's complaint that the concrete they repaired doesn't match and is crooked. Third month in the box.
Failed to install cabinet doors Kathryn Gardner says she paid for. Third month in the box.
Carpet & Rug Superstore
[North Tryon Street]
Failed to address Geraldeen Paris' request for a $700 refund for carpet and installation she says was unsatisfactory. Second month in the box.
Instant Install Solutions
Failed to respond to John White's complaint that they didn't complete the job and did a poor job on shelving installation. Second month in the box.
Unique Custom Builders Inc.
Didn't return to fix stairs Jennifer Richardson says they failed to secure properly. Second month in the box.
Carolina Custom Contractors Inc.
Failed to respond to Patrick McGroder's request for a refund for work he says remains unfinished. First month in the box.
Lien on me
COMPLAINT: Patrick McGroder, Mooresville, N.C.
"I hired Carolina Custom Contractors Inc. to build a summer kitchen in my backyard. They told me it'd take six weeks from start to finish. The contract was for $51,000. I paid an initial deposit of $10,200 and a second payment of $10,200.
"I realized I had a problem when one of the subcontractors informed me Carolina Custom Contractors hadn't paid him and he was filing a lien* on my house. Next, the architect refused to release my plans unless I paid him $2,000.
"At this point, other subcontractors stopped working on my project because they hadn't been paid. I was forced to pay another $1,500 to the framers for the work they performed."
DESIRED RESOLUTION: "I want a $10,200 refund for work not performed."
STATUS: Penalty Box
*A construction lien allows any contractor, subcontractor or supplier that hasn't been paid to place a lien on your property as security for payment. To protect yourself, don't make a payment without receiving a lien release or waiver from the contractor, subcontractor and/or supplier.